Weekend Member Experience Associate

The Little Gym of West Boylston and Westborough; Westborough (MA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

A community-focused children's gym is seeking a Member Experience Team Member to manage lobby operations during weekends. This role emphasizes outstanding communication and relationship-building skills with members. Responsibilities include guest check-ins, lobby announcements, and sales communications, all while ensuring a welcoming atmosphere. Ideal candidates enjoy teamwork and possess strong organizational and multitasking abilities. Join us to make a positive impact on children's confidence and community relationships!

Qualifications

• Experience in a customer service role required.
• Outgoing nature and relationship-building skills essential.
• Strong verbal and written communication skills needed.
• Organizational skills and attention to detail are critical.

Responsibilities

• Manage lobby operations during peak weekend hours.
• Greet and check-in guests, provide class updates.
• Conduct sales calls and manage inquiries.
• Create 'Wow' moments for members.

Skills

Customer service experience

Outgoing personality

Great communication skills

Organizational skills

Computer savvy

Ability to multi-task

Teamwork

Job description

A community-focused children's gym is seeking a Member Experience Team Member to manage lobby operations during weekends. This role emphasizes outstanding communication and relationship-building skills with members. Responsibilities include guest check-ins, lobby announcements, and sales communications, all while ensuring a welcoming atmosphere. Ideal candidates enjoy teamwork and possess strong organizational and multitasking abilities. Join us to make a positive impact on children's confidence and community relationships!