Weekend Medical Assistant Receptionist - Clime Rd

Hometown Urgent Care & Occupational Health; Columbus (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Complimentary visits for employees and

Job summary

Hometown Urgent Care & Occupational Health in Columbus, OH seeks a Medical Assistant Receptionist to support front- and back-office tasks and occupational medicine services. You will register patients, verify insurance, collect payments, answer phones, and help ensure smooth patient flow across centers.

The role requires EMR proficiency, strong communication, and the ability to balance multiple responsibilities. Prior clinic experience is preferred; High School diploma is required.

Qualifications

• Basic computer skills and EMR experience
• Prior work in a medical office or receptionist role preferred
• Excellent verbal and written communication skills
• Ability to work independently with sound judgment

Responsibilities

• Greet patients and provide compassionate service
• Register patients, collect demographics and insurance data
• Handle payments and co-pays
• Answer multi-line phones and route inquiries
• Perform basic medical assisting/occupational medicine duties
• Travel to care centers within designated region
• Reconcile monies collected daily
• Maintain patient confidentiality and privacy
• Support occupational medicine testing (urine screens, breath tests)
• Stock and clean the site; train teammates

Skills

Customer service

Communication

Team orientation

Attention to detail

Multitasking

Self-motivated

Accountable

Education

High School Diploma or Equivalent

Tools

EMR

Job description

At Hometown Urgent Care, we are dedicated to providing exceptional healthcare services with a focus on patient care and well-being. Our team is committed to delivering quality care in a supportive and dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient service.

Overview

As a Medical Assistant Receptionist at Hometown Urgent Care, you will play a crucial role in supporting healthcare delivery by assisting healthcare professionals in various clinical and administrative tasks. Your contribution will be vital in ensuring the safety, welfare, and comfort of our patients. You will perform both front and back end duties with Receptionist as your main role. This position is every other weekend from 8am - 6pm (Saturday & Sunday). The Receptionist performs all registration duties including checking in patients, insurance verification, answering phones, and other clerical work. Performs occupational medicine exams and related components.

Responsibilities

• Welcomes patients and visitors into our Care Centers with compassion and provide exceptional customer service
• Register patients by obtaining demographic, insurance, and payment information
• Handle payments for services, including applicable co-pays
• Answer multi-line phone system
• Performs basic medical assisting/occupational medicine duties to ensure proper patient flow
• Travel to care centers within designated region
• Daily reconciliation of monies collected
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Perform occupational medicine testing such as: urine drug screens, & breath alcohol testing
• Cleans and stocks the site with other members of the team
• Training other team members
• Fully support all service lines (and future service lines) under the Urgent Care Specialists network including but not limited to: Occupational Health, Clinical Research, Laboratory services, Vibrance and Hometown Primary Care
• Additional job responsibilities may be assigned; this list is not intended to be all-inclusive
• The Company reserves the right to add or revise job duties at any time at its sole discretion

Qualifications

• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Previous experience working in a medical office or receptionist role is preferred
• Ability to function independently without close supervision, and to consistently exercise discretion and the highest level of good clinical and other professional judgment
• Service Driven
• Team orientation
• Excellent verbal and written communication skills
• Organized and attentive to detail
• Ability to balance multiple responsibilities
• Self-Motivated and Accountable

Education

• High School Diploma or Equivalent

Requirements

• 1-2 years previous experience working in a physician practice or clinic setting is preferred
• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Ability to function independently without close supervision, and to consistently exercise discretion and the highest level of good clinical and other professional judgment

Benefits

• 401(k)
• 401(k) matching
• Complimentary visits to Hometown Urgent Care for employees and their spouse/domestic partner and children during employment