Receptionist Medical Assistant

Hometown Urgent Care; Oklahoma; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Complimentary visits to Hometown Urg…

Job summary

Hometown Urgent Care in Oklahoma seeks a Medical Assistant Receptionist to support clinicians with front-desk and basic medical assisting duties. You will handle registration, insurance verification, payments, and phone duties to ensure smooth patient flow.

You will travel to designated care centers within the region, maintain patient confidentiality, and assist in various service lines as needed by the Urgent Care Specialists network.

Qualifications

• High school diploma or equivalent.
• 1–2 years experience in a physician practice or clinic preferred.
• Strong customer service and communication skills.
• Ability to work independently and exercise good judgment.

Responsibilities

• Greet patients and visitors with compassion and provide exceptional service.
• Register patients by collecting demographics, insurance, and payment information.
• Handle payments including co-pays.
• Answer a multi-line phone system.
• Perform basic medical assisting tasks and occupational medicine duties.
• Travel to care centers within the designated region.
• Reconcile daily monies collected and protect patient confidentiality.
• Support service lines across the Urgent Care Specialists network.

Skills

Customer service

Communication

Team orientation

Organization

Multitasking

Self-motivation

Education

High School Diploma or Equivalent

Tools

EMR

Job description

At Hometown Urgent Care, we are dedicated to providing exceptional healthcare services with a focus on patient care and well-being. Our team is committed to delivering quality care in a supportive and dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient service.

Overview

As a Medical Assistant Receptionist at Hometown Urgent Care, you will play a crucial role in supporting healthcare delivery by assisting healthcare professionals in various clinical and administrative tasks. Your contribution will be vital in ensuring the safety, welfare, and comfort of our patients. You will perform both front and back end duties with Receptionist as your main role.

The Receptionist performs all registration duties including checking in patients, insurance verification, answering phones, and other clerical work. Performs occupational medicine exams and related components.

Responsibilities

• Welcomes patients and visitors into our Care Centers with compassion and provide exceptional customer service.
• Register patients by obtaining demographic, insurance, and payment information.
• Handle payments for services, including applicable co-pays.
• Answer multi-line phone system.
• Performs basic medical assisting/occupational medicine duties to ensure proper patient flow.
• Travel to care centers within designated region.
• Daily reconciliation of monies collected.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Perform occupational medicine testing such as: urine drug screens, & breath alcohol testing.
• Cleans and stocks the site with other members of the team.
• Training other team members.
• Fully support all service lines (and future service lines) under the Urgent Care Specialists network including but not limited to: Occupational Health, Clinical Research, Laboratory services, Vibrance and Hometown Primary Care.
• Additional job responsibilities may be assigned; this list is not intended to be all-inclusive.

The Company reserves the right to add or revise job duties at any time at its sole discretion.

Qualifications

• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Previous experience working in a medical office or receptionist role is preferred
• Ability to function independently without close supervision, and to consistently exercise discretion and the highest level of good clinical and other professional judgment.
• Service Driven
• Team orientation
• Excellent verbal and written communication skills
• Organized and attentive to detail
• Ability to balance multiple responsibilities.
• Self- Motivated and Accountable

Education

High School Diploma or Equivalent

• 1-2 years previous experience working in a physician practice or clinic setting is preferred.
• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Ability to function independently without close supervision, and to consistently exercise discretion and the highest level of good clinical and other professional judgment

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• Complimentary visits to Hometown Urgent Care for employees and their spouse/domestic partner and children during employment