Weekend Host & Guest Experience Ambassador

Scott Enterprises Restaurant Division; Erie (Erie County); On-site; USD 12,000 - 18,000; Part time

Job summary

Scott Enterprises Restaurant Division is seeking a courteous host/hostess to greet and seat guests, manage the lobby, and assist with guest satisfaction on weekend shifts. You will welcome guests, explain wait times, and coordinate seating to ensure smooth flow in the dining area.

Responsibilities include handling phones and maintaining a tidy lobby, while delivering friendly, professional service and supporting team members in a fast-paced setting.

Qualifications

• Weekend shifts are required.
• Greet and seat guests professionally.
• Maintain lobby and host station cleanliness.

Responsibilities

• Greet guests with a smile and escort to tables.
• Manage waiting lists and seating chart.
• Answer phones cheerfully and take messages as needed.
• Maintain neat and clean lobby, host station, and restrooms.
• Provide attentive service to all guests and resolve issues.

Skills

Guest greeting

Hospitality

Phone etiquette

Seating guests

Cash handling

Teamwork

Upselling

Job description

Scott Enterprises Restaurant Division is seeking a courteous host/hostess to greet and seat guests, manage the lobby, and assist with guest satisfaction on weekend shifts. You will welcome guests, explain wait times, and coordinate seating to ensure smooth flow in the dining area.

Responsibilities include handling phones and maintaining a tidy lobby, while delivering friendly, professional service and supporting team members in a fast-paced setting.