Weekend Hospital Guest Relations Associate

1000 Owensboro Health, Inc.; Owensboro (KY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Job summary

Owensboro Health Regional Hospital in Owensboro, KY, is seeking a Weekend Information Liaison to act as a central information resource for staff, patients, and guests. The role includes greeting visitors, routing inquiries, and facilitating patient flow within the Transitional Care department.

This 0.9 FTE position emphasizes accuracy, calm under stress, and teamwork with health professionals. No licensure required; a high school diploma or GED is preferred, with on-site work responsibilities

Qualifications

• High school diploma or GED preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with accuracy.

Responsibilities

• Respond to information inquiries from guests, staff, and patients.
• Greet visitors and provide directions based on needs.
• Coordinate patient transport and assist with bed placement.
• Manage EMR-related workflow and relocate documents as needed.
• Monitor and route calls, route to appropriate departments.

Skills

Communication

Customer service

Multitasking

Teamwork

Education

High school diploma or GED

Job description

Owensboro Health Regional Hospital in Owensboro, KY, is seeking a Weekend Information Liaison to act as a central information resource for staff, patients, and guests. The role includes greeting visitors, routing inquiries, and facilitating patient flow within the Transitional Care department.

This 0.9 FTE position emphasizes accuracy, calm under stress, and teamwork with health professionals. No licensure required; a high school diploma or GED is preferred, with on-site work responsibilities