Guest Experience Navigator

Owensboro Health; Owensboro (KY); On-site; USD 28,000 - 34,000; Full time

Job summary

Owensboro Health Regional Hospital in Owensboro, KY seeks an information liaison for the Transitional Care department. You will answer inquiries, greet guests, and route calls; act as a central information resource for staff, patients, and visitors.

Responsibilities include updating diet orders, assisting with EMR tasks and patient transport, and supporting bedside operations while maintaining a calm, accurate environment.

Qualifications

• Requires high school diploma or GED.
• Healthcare setting experience preferred.

Responsibilities

• Serves as central information resource for Owensboro Health staff, patients and guests.
• Greets guests and provides directions or instructions as needed.
• Updates diet orders and verifies patient diet prior to tray delivery.
• Assists with EMR tasks including patient transfers and discharge processing.
• Maintains orderly work area and supports patient transport arrangements.

Skills

Critical thinking

Decisive judgment

Stress management

Customer service

Communication

Education

High school diploma / GED

Job description

Owensboro Health Regional Hospital in Owensboro, KY seeks an information liaison for the Transitional Care department. You will answer inquiries, greet guests, and route calls; act as a central information resource for staff, patients, and visitors.

Responsibilities include updating diet orders, assisting with EMR tasks and patient transport, and supporting bedside operations while maintaining a calm, accurate environment.