Weekend Guest Services Representative

Dakota State University; Fargo (ND); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

IHG property discounts

Paid time off

Holiday and birthday pay

Job summary

Candlewood Suites Fargo @ NDSU is seeking a part-time Front Desk Agent. The role involves weekend shifts on a set schedule (Saturday and Sunday 8am-4pm or 2pm-10pm) with some Friday afternoons, plus potential hours during large events and PTO coverage.

Ideal candidates will have hotel/customer oriented experience, be team players with a strong service mindset, and be willing to cross-train in housekeeping for additional weekday hours.

Qualifications

• Experience in hotel/customer oriented environment.
• Flexibility to train on all three shifts, weekend availability.

Responsibilities

• Assist guests at the front desk and handle check-in/check-out.
• Answer inquiries and provide information about local area.
• Cross-train in housekeeping for additional weekday hours when available.

Skills

Hotel front desk experience

Customer service

Team player

Job description

The Candlewood Suites @ NDSU, an award winning and newly renovated IHG property, is located off of 19th Avenue North just West of the Fargodome. With 90 suites, this extended stay hotel is looking for a part-time Front Desk Agent to join our friendly and reliable team. Ideally, you’ll have experience in a hotel/customer oriented environment, be a great team player, and have an excellent reputation for delivering high standards of service.

Our ideal candidate will have the flexibility to train on all three shifts but will typically be scheduled one dominant shift. This position is specifically weekend shifts on a set schedule of Saturday and Sundays 8am-4pm or 2pm-10pm, along with some Friday afternoon shifts, if available, and with the potential of additional hours during large events and PTO coverage. Hotel experience preferred, cross training in housekeeping for additional weekday hours is available.

In return, the Candlewood Suites Fargo @ NDSU will give you a competitive salary, potential to bonus monthly, earned paid time off, holiday and birthday pay, new skills to grow your career, and discounts at over 7,500 IHG properties around the world.