Weekend Front Desk Specialist - Guest Services (Part-Time)

Kaizen Lab Inc.; Erie (Erie County); On-site; USD 14,774 - 21,042; Part time

Job summary

A well-established hotel chain in Erie, NY is seeking a part-time customer service representative. The role involves checking guests in and out, answering phones, and providing excellent service. Candidates must have strong customer service and communication skills, be able to handle cash transactions, and work on weekends and holidays. This in-person position requires a professional appearance and a commitment to guest safety. Competitive hourly wage starting at $13.00.

Qualifications

• Excellent customer service skills.
• Ability to manage cash and credit card procedures.
• Strong communication skills with both guests and co-workers.

Responsibilities

• Check guests in and out efficiently and accurately.
• Handle incoming calls and assist guests with information.
• Ensure hotel equipment is maintained and used properly.
• Support guest safety and security in accordance with procedures.

Skills

Customer service

Cash handling

Communication

Job description

A well-established hotel chain in Erie, NY is seeking a part-time customer service representative. The role involves checking guests in and out, answering phones, and providing excellent service. Candidates must have strong customer service and communication skills, be able to handle cash transactions, and work on weekends and holidays. This in-person position requires a professional appearance and a commitment to guest safety. Competitive hourly wage starting at $13.00.