Weekend Closing Shift Lead

Crumbl Cookies; Columbus (GA); On-site; USD 17,000 - 23,000; Full time

Job summary

Crumbl seeks a motivated shift leader to oversee daily operations on scheduled shifts in Columbus, GA. You will supervise staff, delegate tasks, and ensure customers receive outstanding service while maintaining strict cash-handling procedures.

The ideal candidate can manage a team, ensure smooth workflows, and address issues promptly to support store managers and overall store performance.

Qualifications

• High school diploma or GED is required.
• Excellent communication and interpersonal skills are essential.
• Strong leadership and organizational abilities are expected.
• Confident problem-solver with a proactive attitude.
• Team player who collaborates well with others.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting issues to management during shifts.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, counting daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Excellent communication

Interpersonal skills

Leadership

Organizational skills

Problem-solving

Team player

Education

High school diploma/GED

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Requirements:

• High school diploma/GED.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.
• Weekend Closing Shift Leads must be available Friday and Saturday nights from 6pm-12:00am.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes - a practice that is still part of the Crumbl process - until they created the world's best chocolate chip cookie.