Weekend Center Support Associate

JOURNEYS | The Road Home; Palatine (IL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

PTO

401(k) options

Job summary

JOURNEYS | The Road Home in Palatine, IL is seeking a Part-Time Weekend Center Support Associate. This role supports the center on Saturdays and Sundays mornings, greeting visitors, assisting clients and volunteers, and ensuring smooth daily operations.

You will document activities, respond to emergencies, and collaborate with staff to provide services to individuals experiencing homelessness and housing insecurity. A compassionate, team-focused mindset is essential.

Qualifications

• Able to work with multicultural communities and maintain respectful boundaries.
• Proficient with computers, Microsoft products, and online databases (or willing to be trained).
• Strong active listening and communication skills; adaptable to changing priorities.
• Commitment to confidentiality and helping underserved communities.
• Willingness to perform additional duties as needed.

Responsibilities

• Greet visitors, connect with clients, help volunteers find places and people, and coordinate with staff.
• Record daily activities accurately and document incidents.
• Respond swiftly to emergencies and address concerns.
• Support weekend operations to keep the center running smoothly.

Skills

Multicultural collaboration

Boundary setting

Rapport building

Core values alignment

Emergency response

Feedback receptiveness

Computer proficiency

Community service passion

Team player

Willingness to take on duties

Tools

Microsoft Office

Job description

Based in Palatine, Illinois | Hiring: Part-Time Weekend Center Support Associate

Pay: $17.50 per hour

Schedule: 6:30 am to 2:30 pm, Saturday and Sunday mornings

Benefits: PTO (paid time off) and 401(k) options

Why This Role Matters:

At JOURNEYS | The Road Home, our non-profit agency is dedicated to providing individuals experiencing homelessness and housing insecurity with essential shelter, social services, and housing support. Our Weekend Center Support Associates help out with various responsibilities around the center and support clients, visitors, volunteers, and staff however possible. You'll maintain accurate activity logs, quickly respond to emergency situations, and play a valuable part in smooth, successful days at our non-profit! If you're committed to social justice, driven by community service, and ready to make a tangible difference for the people around you, we encourage you to reach out and join us!

WHAT YOU'LL DO:

Our Weekend Center Support Associate works part-time on Saturday and Sunday mornings to help keep the center running smoothly and assist during any emergencies. You'll greet visitors as they arrive, form positive connections with clients, help volunteers find the right places to go and people to talk to, and coordinate with staff to help make the daily operations seamless. Attentively, you'll accurately record daily activities and document any incidents that occurred during your shift. You'll answer questions, address concerns, and swiftly respond to any emergencies. Assisting with additional responsibilities as needed, you'll make a positive impact every weekend!

WEEKEND CENTER SUPPORT ASSOCIATE QUALIFICATIONS:

• An open mind to all identities and the ability to respectfully work with multicultural communities
• Ability to establish and maintain appropriate boundaries with staff, volunteers, and stakeholders
• Ability to form relationships and build rapport with people from various cultural and socioeconomic groups
• Ability to uphold our core values - Respect, Teamwork, Mission-Driven Work, and Commitment
• Ability to act quickly during emergencies
• Willingness to proactively seek constructive feedback and adapt accordingly
• Proficiency with computers, Microsoft products, and online databases (or a willingness to be trained)
• Passion for helping underserved communities
• Collaborative team spirit
• Willingness to perform additional duties outside of the job description as needed

Active listening skills, strong communication abilities, and the ability to adapt to changing priorities would be valuable. Creative problem-solving skills and strategies for healthily managing stressors would be beneficial. A commitment to being there for all individuals in the center and maintaining confidentiality would also be ideal.

Ready to get started? We were founded in response to the increasing complexities of homelessness, a problem that continues to grow and impact people across a broader range of demographics. Our team is fueled by the belief that everyone deserves a safe place to call home, and we've built a highly inclusive and compassionate work culture where people of all identities are welcome.

Must have the ability to pass a background check