Weddings & Event Services Manager

BENCHMARK; Bend (OR); On-site; USD 52,000 - 76,000; Full time

Job summary

Pyramid Global Hospitality—Riverhouse Lodge in Bend, Oregon—seeks a Weddings & Event Services Manager to own the entire guest experience from inquiry to final details. You will lead wedding sales, coordinate venue tours, and partner with culinary and banquet teams to ensure flawless execution of weddings and catering events.

We value hospitality passion, outstanding organization, and the ability to juggle multiple events with meticulous attention to detail in a dynamic resort setting.

Qualifications

• Experience in wedding sales or catering sales is required.
• Strong organizational and communication skills.
• Passion for hospitality and creating memorable experiences.
• Ability to manage multiple events with attention to detail.

Responsibilities

• Sell and coordinate weddings from inquiry through final event detailing.
• Conduct venue tours and build lasting relationships with couples.
• Prepare proposals, contracts, BEOs, event diagrams, and timelines.
• Coordinate wedding tastings and planning meetings.
• Partner with culinary, banquet, and operations teams to ensure every detail is ready for execution.
• Detail catering-only events, including corporate dinners, celebrations, holiday parties, and social events.

Skills

Wedding sales

Catering sales

Event planning

Hospitality

Relationship building

Job description

Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

Immerse yourself in the unparalleled beauty of picturesque Central Oregon. Our re‑imagined 221 room hotel in Bend, Oregon has been completely redesigned to provide guests with modern sophistication and world‑class amenities. A relaxing location on the banks of the river is just a preview of the natural beauty and untamed wilderness that surrounds us, beckoning for outdoor pursuits.

What you will have an opportunity to do

Help Couples Create One of the Best Days of Their Lives...Without Spending Every Saturday Running Banquets. Riverhouse Lodge is looking for a Weddings & Event Services Manager who loves weddings, event planning, and building relationships. This isn't your typical wedding venue position. You'll own the entire wedding experience—from the first inquiry and venue tour through contracting, tastings, planning meetings, and final event details. Once the wedding begins, our experienced Banquet team takes over event execution, allowing you to focus on what you do best: creating exceptional client experiences before the big day. In addition to weddings, you'll serve as the Event Services Manager for catering-only events already booked by our Sales team, ensuring every detail is planned and communicated for flawless execution.

What You'll Do

• Sell and coordinate weddings from inquiry through final event detailing.
• Conduct venue tours and build lasting relationships with couples.
• Prepare proposals, contracts, BEOs, event diagrams, and timelines.
• Coordinate wedding tastings and planning meetings.
• Partner with culinary, banquet, and operations teams to ensure every detail is ready for execution.
• Detail catering-only events, including corporate dinners, celebrations, holiday parties, and social events.
• Deliver an exceptional client experience from beginning to end.

What You'll Bring

• Experience in wedding sales, catering sales, event planning, convention services, or hospitality.
• Outstanding organizational and communication skills.
• A passion for hospitality and creating memorable experiences.
• The ability to manage multiple events while maintaining exceptional attention to detail.

Why Riverhouse Lodge?

Located on the banks of the Deschutes River in beautiful Bend, Oregon, Riverhouse Lodge is Central Oregon's premier destination for weddings, meetings, and special events. You'll join a collaborative team that loves what they do and takes pride in creating unforgettable experiences for our guests. If you love weddings, enjoy working directly with clients, and want to be part of a team that creates incredible celebrations, we'd love to meet you.

What are we looking for?

Compensation:

- Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.