Wedding & Event Concierge

Priority Dispatch Corp.; Evergreen (CO); On-site; USD 55,000 - 90,000; Full time

Job summary

Priority Dispatch Corp. in Evergreen, CO seeks an experienced Lake House Supervisor to lead weddings, private events, corporate rentals, and community events.

This hands-on role blends hospitality, business development, and operational oversight to maximize venue utilization and drive revenue. You will collaborate with staff, clients, vendors, and partners from first inquiry to event completion, ensuring exceptional guest experiences and long-term reputation growth for Evergreen's premier

Qualifications

• Associate's degree in Hospitality, Business, Marketing, Recreation, Event Management, or related field.
• Three years of progressively responsible experience in hospitality, venue operations, event management, or related field.
• CPR/First Aid certification or ability to obtain within six months.
• Valid Colorado driver's license.
• Preferred Bachelor's degree; experience in weddings, hospitality, tourism, or event venues; experience with ActiveNet/Team Sideline.

Responsibilities

• Serve as primary contact for prospective clients from inquiry through event completion.
• Lead venue tours and guide clients through planning processes.
• Manage event setup, execution, and breakdown to ensure guest satisfaction.
• Coach and schedule event support staff for operational excellence.
• Monitor revenue, expenses, and performance metrics; suggest improvements.
• Coordinate with Marketing for promotions and community outreach.
• Maintain event records, calendars, contracts, and client communications.

Skills

Event leadership

Customer service

Operations management

Communication

Vendor coordination

Marketing support

Budgeting

Team management

Problem solving

Education

Associate's degree in Hospitality/Business

Bachelor's degree (preferred)

Tools

ActiveNet

Team Sideline

Microsoft Office

Job description

POSITION OVERVIEWUnder the direction of the Lake House Supervisor, this position serves as the primary ambassador for the Evergreen Lake House. This hands-on leadership role combines hospitality, business development, and operational oversight to maximize venue utilization, drive revenue growth, and deliver exceptional experiences from initial inquiry through event completion. Working alongside staff, clients, vendors, and community partners, this position leads the successful execution of weddings, private events, corporate rentals, and community events while strengthening the Lake House's reputation as Evergreen's premier event destination.KEY RESPONSIBILITIESServe as the primary point of contact for prospective event clients, providing exceptional service from initial inquiry and facility tour through event completion and post-event follow-up.Cultivate lasting relationships with clients, vendors, and community partners to deliver memorable guest experiences and encourage repeat business.Conduct venue tours, guide clients through the planning process, and provide hands-on leadership during event setup, execution, and breakdown to ensure an exceptional guest experience.Lead, mentor, and work alongside event support staff, providing hands-on leadership, coaching, scheduling, and performance management to ensure exceptional guest experiences and operational excellence.Develop and implement strategies to maximize venue utilization, expand programming, and drive revenue growth.Monitor event revenue, expenses, and performance metrics, making recommendations to improve financial performance and operational efficiency.Partner with the Marketing team and promote the Lake House through social media, community outreach, and promotional campaigns.Coordinate and actively support event logistics, including vendor coordination, facility readiness, event setup, troubleshooting, and operational execution.Monitor industry trends and recommend innovative ideas that enhance the guest experience and strengthen the Lake House's competitive position.Maintain accurate event records, booking calendars, contracts, and client communications.Support the day-to-day operations of the Lake House through administrative coordination, event preparation, facility support, and other related duties as assigned.KNOWLEDGE, SKILLS & ABILITIESKnowledge of hospitality, venue operations, event management, and customer experience best practices.Ability to build strong relationships with clients, vendors, community partners, and colleagues.Excellent communication and interpersonal skills.Strong organizational skills with the ability to manage multiple priorities and deadlines.Ability to think creatively and identify opportunities to increase venue utilization and revenue.Proficiency with Microsoft Office and the ability to learn recreation software.Sound judgment, professionalism, and strong problem-solving skills.Ability to work a flexible schedule, including evenings, weekends, holidays, and outdoor events.QUALIFICATIONSRequiredAssociate's degree in Hospitality, Business, Marketing, Recreation, Event Management, Communications, or a related field; or an equivalent combination of education and experience.Three (3) years of progressively responsible experience in hospitality, venue operations, event management, customer service, sales, marketing, or a related field.CPR/First Aid certification or ability to obtain within six months.Valid Colorado driver's license.PreferredBachelor's degree in a related field.Experience in weddings, hospitality, tourism, hotel operations, or special event venues.Experience with ActiveNet, Team Sideline, or similar event management software.Experience with marketing, social media, budgeting, or business development.