Website Project Manager (eCommerce Operations)

Hay House, Inc.; Austin (TX); Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

401k Match

Flexible Spending

Professional Development & Education Assistance

4-Day Work Week

Job summary

A leading publishing and technology company is seeking a Website Project Manager for their Austin, Texas location. The role involves managing eCommerce operations, leading strategies across platforms like Magento and WordPress, and enhancing the online customer experience. Ideal candidates will have a strong background in project management and digital marketing. This full-time position offers remote work options and a supportive work environment focused on diversity and inclusivity.

Qualifications

• 5+ years of experience in project management or eCommerce management.
• Experience managing large-scale web and marketing projects within budget.
• Strong understanding of web development and backend administration tools.

Responsibilities

• Lead eCommerce strategy across multiple platforms to maximize performance.
• Manage project workflows and ensure timely delivery.
• Drive multi-channel marketing campaigns and optimize website engagement.

Skills

Project management

Communication skills

Web development

SEO marketing

UI/UX optimization

Education

Bachelor’s degree in Marketing, eCommerce, Business, or related field

Tools

WordPress

Magento/Adobe Commerce

Google Analytics

Asana

Zoom

Job description

Overview

Website Project Manager (eCommerce Operations) — Hay House, Inc.

Position Summary

As our Website Project Manager (eCommerce Operations), you’ll play a key role in shaping our online presence, optimizing digital platforms, and driving business growth. Leveraging your project management skills, you'll oversee Magento/Adobe Commerce, WordPress, and other key technologies to enhance the customer experience, implement innovative marketing strategies, and boost engagement across our eCommerce platforms.

Responsibilities and Expertise

• Lead eCommerce strategy across Magento/Adobe Commerce, WordPress, Kajabi, and other platforms to maximize performance and conversions.
• Collaborate with developers by creating technical specifications to enhance and maintain our websites.
• Drive multi-channel marketing campaigns, including promotions, flash sales, and digital advertising initiatives.
• Expand our digital footprint by integrating new websites and brands into our technology ecosystem.
• Ensure website security and performance through daily maintenance, WordPress updates, and troubleshooting.
• Manage project workflows, including writing Statements of Work (SOWs), Requests for Proposals (RFPs), and project plans for web and marketing initiatives.
• Optimize website engagement by tracking conversion rates, customer behavior, and traffic trends—then using data-driven insights to improve performance.
• Develop compelling content and oversee metadata, branding, and marketing materials to align with business objectives.
• Ensure compliance with web security, GDPR, and CCPA regulations while managing key operational processes like payment processing and inventory.
• Evaluate and implement third-party tools to improve site functionality and user experience.
• Utilize AI-driven tools to streamline content creation, enhance analytics, and improve operational efficiency.
• Stay ahead of digital trends by researching emerging technologies, conducting competitor analysis, and applying industry best practices.
• Lead SEO marketing efforts to boost organic traffic and site visibility.
• Oversee website projects from planning to execution, ensuring smooth and timely delivery.
• Adapt to the evolving digital landscape and contribute to new projects that drive innovation and business growth.

Skills, Knowledge & Abilities

• Strong ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines.
• Excellent written and verbal communication skills, with the ability to collaborate across teams and present technical concepts.
• Experience managing external vendors and overseeing business-critical projects.
• Working knowledge of WordPress and Magento/Adobe Commerce (or similar eCommerce platforms).
• Strong understanding of web development, backend administration tools, and database-driven websites.
• Familiarity with UI/UX optimization and customer journey mapping.
• Ability to troubleshoot technical issues and provide QA support for web fixes.
• Proficiency in Microsoft Office Suite, Google Analytics, and digital project management tools (e.g., Asana, Slack, Zoom, Box.com).
• Team-oriented mindset with a consultative approach to working with cross-functional teams.
• Demonstrates an entrepreneurial spirit, thriving in fast-paced environments by taking initiative, embracing change, and seeking creative solutions.

Education and/or Experience

• Bachelor’s degree in Marketing, eCommerce, Business, or a related field, or equivalent work experience.
• Minimum of 5 years of experience in project management or eCommerce management.
• Experience managing large-scale web and marketing projects within budget and strict timelines.
• Previous experience working in a digital-first organization, preferably within publishing, media, or consumer goods industries

Why Should You Apply?

• Remote
• Meaningful Work
• 4-Day Work Week
• Comprehensive Medical, Dental, and Vision Insurance
• PTO, Pay in Lieu of Time Off, and Shared Leave
• Paid Holidays + Floating Holiday
• 401k Match
• Company paid Short-Term & Long-Term Disability
• Emergency Savings Account + Company Contribution
• Flexible Spending
• Professional Development & Education Assistance
• Employee Assistance Program (EAP) for you & family

Embracing Diversity & EEO

Hay House is committed to having a diverse workforce that embodies and reflects the diversity of our global community. As part of this commitment to equitable opportunity and inclusion, we strongly encourage applications from all individuals inclusive of all genders, ethnicities, abilities, sexual orientations, ages, socio-economic backgrounds, religions, and beliefs.

Additional Information

Hay House participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Although this is a remote position, Hay House only employs in the following states: Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Kansas, Michigan, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, and Washington.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Project Management and Information Technology

Industries

Book and Periodical Publishing and Technology, Information and Media

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