Website Production Coordinator

Cape Fear Community College; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Cape Fear Community College is seeking a Website Production Coordinator to create, update, and maintain CFCC.edu pages. You will build and edit pages in WordPress/Elementor, work with HTML, and apply CSS adjustments to ensure a consistent, student-focused user experience across the college’s multisite network.

The ideal candidate will have strong HTML/CSS skills, WordPress experience, and a commitment to accessibility and web standards.

Qualifications

• Associate degree in Web Technologies, Web Design, or related field.
• At least 1 year building or maintaining websites with HTML/CSS.
• Experience with WordPress and content editing workflows.
• Understanding of accessibility and responsive design basics.

Responsibilities

• Maintain and update CFCC.edu content with the Web Content Manager.
• Convert requests into clear, well-structured web pages using WordPress.
• Edit HTML/CSS in the text editor and apply CSS adjustments as needed.
• Troubleshoot layout issues and ensure mobile-friendly display.
• Archive assets and ensure pages meet accessibility and SEO standards.
• Coordinate with departments to verify program details and deadlines.

Skills

HTML & CSS

WordPress

Elementor

Browser DevTools

Responsive design

Education

Associate degree

Bachelor’s degree

Tools

Elementor

Photoshop

Google Analytics

Axe / Lighthouse

Job description

DEFINITION

The Website Production Coordinator creates, updates, and maintains webpages on CFCC.edu, ensuring content is accurate, accessible, well-organized, and easy to navigate. The position works with college departments to turn information and requests into clear, concise, student-focused web content. Working closely with the Web Content Manager & Developer, the coordinator builds and edits pages in WordPress, works directly with HTML, makes CSS adjustments, and helps maintain a consistent, user-friendly experience across the College's multisite web network.

This position requires a strong working knowledge of HTML, experience with existing web technology, and comfort with learning emerging web tools. The ideal candidate is detail-oriented, enjoys solving problems, and is eager to stay current with web standards and accessibility requirements to develop their technical skills.

SUPERVISION RECEIVED AND EXERCISED

• Receives direct supervision from the Web Content Manager & Developer.
• Exercises no supervision.

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS

Essential and other important responsibilities and duties may include, but are not limited to, the following:

ESSENTIAL FUNCTIONS

• Works with the Web Content Manager & Developer and Community Relations team to maintain and improve content on CFCC.edu.
• Receives web requests from College departments and turns detailed, unstructured, or text-heavy material into clear, well-organized pages, deciding what to include, how to structure it, and what to confirm with the department before publishing.
• Builds and updates pages in WordPress and Elementor using approved templates and components for programs, services, events, and announcements.
• Works regularly in the WordPress HTML (text) editor to write and correct markup for headings, lists, tables, links, and embedded media.
• Makes CSS adjustments to fix formatting, spacing, and display issues within the College’s brand and theme standards.
• Troubleshoots page problems such as broken layouts, leftover or malformed code, broken links and images, and mobile display issues, using browser developer tools.
• Uploads, optimizes, organizes, updates, and archives web assets, including images, documents, tables, and media.
• Follows the College's web accessibility and search engine optimization standards, with training provided, and converts PDFs to accessible web pages when appropriate.
• Confirms program, deadline, cost, and contact information with content owners, flags outdated or conflicting information, and checks pages before and after publishing for accuracy, accessibility, and mobile display.
• Advises departments on presenting information clearly for students and suggests alternatives to text-heavy pages and document links.
• Supports the website redesign and migration, including cleanup of legacy code, shortcodes, outdated pages, and redirects.
• Tracks requests, keeps departments informed of status, and documents fixes, standards, and procedures.
• Posts time-sensitive updates promptly for closures, schedule changes, emergencies, and institutional announcements.
• Assists the Web Content Manager & Developer with site maintenance, testing, and other technical projects.
• Uses AI-assisted tools responsibly and verifies all output for accuracy, accessibility, and security.
• Stays current on HTML, CSS, WordPress, accessibility, and web best practices through training and self-directed learning.
• Performs other related duties and responsibilities as assigned.

QUALIFICATIONS

Knowledge of

• HTML and CSS sufficient to read, write, and correct page code in a text editor - not only a visual editor.
• WordPress, including the block and HTML (text) editors, media library, and menus.
• Browser developer tools (inspect element) for finding and fixing page problems.
• Responsive, mobile-friendly web page basics.

Ability To

• Perform related work as required.
• Work well both independently and as part of a team with individuals with diverse backgrounds.
• Communicate clearly and respectfully, both orally and in writing.

• Establish and maintain cooperative working relationships with those contacted in the course of work
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Organize large amounts of information into clear, scannable pages with a logical heading structure.
• Troubleshoot methodically, test a fix, and confirm it works.
• Pay close attention to detail while managing multiple requests and deadlines.
• Learn new tools and technologies quickly and independently.

• Maintain effective audio-visual discrimination and perception needed for:
  • Making observations
  • Reading and writing
  • Communicating with others
  • Operating assigned equipment
  • Handling varied tasks simultaneously

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  • Standing, walking, or sitting for extended periods of time
  • Operating assigned equipment
  • Handling varied tasks simultaneously
  • Bending, stooping, climbing, or lifting up to 50 pounds
• Maintain mental capacity, which allows the capability of:
  • Making sound decisions
  • Responding to questions
  • Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES

Minimum Education/Training

Associate degree in Web Technologies, Web Design, Computer Information Technology, Digital Media, Graphic Design, or a related field.

Minimum Experience

• At least one year of hands-on experience building or maintaining websites, including editing HTML and CSS. Professional, internship, freelance, or substantial portfolio work may count toward this requirement.
• Experience with WordPress or a similar content management system.

Preferred Education/Training, Experience, Skills

• Web accessibility knowledge (WCAG 2.1 AA), experience with testing tools such as WAVE, axe, or Lighthouse, or related training such as DHS Section 508 Trusted Tester.
• Bachelor’s degree in Information Technology or related field.
• Search engine optimization basics: page titles, meta descriptions, heading structure, URL slugs, and redirects.
• Experience with Google Analytics or similar tools.
• Experience with Elementor or other page builders, or WordPress multisite.
• Experience preparing web graphics in Adobe Photoshop or similar tools.
• Experience with a website redesign, migration, or large cleanup project.

Special Instructions to Applicants

• This position requires regular activity across CFCC campuses and at College events to capture social media content. Some evening or occasional weekend work may be required to support events and other College activities.
• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.
• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.