Website & Marketing Support Specialist

Virtual Assistant Team; Ammon (ID); On-site; USD 27,552 - 41,328; Part time

Job summary

A leading virtual assistance provider is searching for a part-time Website & Marketing Support Specialist based in Ammon, Idaho. The role involves managing website content, customer communications, and creative visual support. Ideal candidates are detail-oriented, possess strong communication skills, and have experience with website builders like Duda. Applicants should be comfortable with multitasking and possess basic graphic design skills. This position offers a unique opportunity to contribute to various digital marketing initiatives and enhance customer experiences.

Qualifications

• Experience with Duda website builder or similar platforms.
• Knowledge of landing page optimization strategies.
• Familiarity with Google AdWords and Meta Ads integration.

Responsibilities

• Manage website content and updates on the Duda platform.
• Handle voice-based customer communication professionally.
• Design visual content for branding and social media.

Skills

Website management

Communication skills

Graphic design skills

Multitasking

Tools

Duda

Canva

Photoshop

Job description

Website & Marketing Support Specialist

Part-time | AEST (Australian Eastern Standard Time)

We are seeking a versatile Website & Marketing Support Specialist to join our team. This role combines website content management, digital marketing support, customer communication, and creative design tasks. The ideal candidate is detail-oriented, tech-savvy, and comfortable handling both technical and customer-facing responsibilities.

Key Responsibilities

• Website Management (Duda Platform)
• Add and update website content, including text and images.
• Adjust image size, position, and text styles for optimal presentation.
• Create new pages as needed.
• Apply landing page strategies to maximise conversions.
• Collaborate on linking AdWords and Meta ads to dedicated offer landing pages for performance tracking.
• Customer Communication
• Handle voice-based message taking using a provided script: Deliver a professional greeting.
• Gather service information from the caller.
• Reassure the customer that we can help.
• Apologize that the Client is unavailable and explain he is the best person to assist.
• Collect detailed contact information, including address.
• Confirm that the Client will return the call within the hour.
• Calls are recorded for review and improvement.
• Clear, neutral accent and professional phone demeanor are essential.
• Potential to expand into incoming call handling if successful.
• Creative Support
• Design YouTube thumbnails for video content.
• Assist with branding and visual consistency across platforms.
• Support the launch and growth of a Skool community with engaging visuals.

Qualifications

• Experience with Duda website builder or similar platforms.
• Knowledge of landing page optimization strategies.
• Familiarity with Google AdWords and Meta Ads integration.
• Strong communication skills with a clear, professional speaking voice.
• Basic graphic design skills (e.g., Canva, Photoshop, or similar tools).
• Ability to multitask and adapt to both technical and customer-facing responsibilities.

Preferred Attributes

• Detail-oriented and organized.
• Comfortable working independently with minimal supervision.
• Creative eye for design and branding.