Website Associate Manager

Wella Company; Calabasas (CA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

401(k) retirement plan

Paid holidays

PTO

Job summary

Wella Company is seeking an North America e-Commerce Associate Manager for Wellastore to enhance front-end content and optimize user experience across the U.S. and Canada. You will collaborate with global teams to drive growth through merchandising and marketing efforts.

The role emphasizes front-end content enhancements, data-driven decision making, and cross-functional teamwork to meet business goals in a hybrid work setting.

Qualifications

• 4+ years of e-commerce experience with measurable growth.
• Bachelor's degree; advanced degree a plus.
• Strong project management and organizational skills.
• Detail-oriented with ability to work in a fast-paced environment.
• Proficiency in SAP Hybris Marketing Suite, Microsoft Office, Adobe Creative Cloud, and Excel.
• Solid knowledge of KPI and digital marketing, analytics, and A/B testing.
• Excellent communication and collaboration across functions.

Responsibilities

• Own and support key eCommerce merchandising and catalog management activities to ensure an accurate and engaging online shopping experience.
• Coordinate the execution of promotional and marketing initiatives across multiple stakeholders and business functions.
• Manage product and content-related workflows, ensuring data accuracy and operational excellence across digital platforms.
• Support site content and creative asset management to maintain a compelling and brand-consistent customer experience.
• Contribute to customer experience strategy through personalization, merchandising, and continuous site optimization.
• Collaborate with cross-functional teams and global partners to execute digital initiatives and support business goals.
• Monitor and analyze site performance and customer engagement metrics to identify opportunities for improvement.
• Drive ongoing enhancements to site usability, functionality, and conversion through testing and optimization initiatives.
• Ensure timely execution of digital updates and support the effective operation of eCommerce processes and programs.

Skills

eCommerce strategy

Project management

Data analytics

Customer acquisition/retention

Education

Bachelor's degree

Tools

SAP Hybris

Microsoft Office

Adobe Creative Cloud

Excel

Job description

Location: Calabasas, CA (Hybrid-3 days in office)

Reports to: Sr. Manager, B2B eCom, Wellastore

ABOUT THE WELLA COMPANY

Together,WEenable individuals to look, feel, and be their true selves.

WellaCompany is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, WellaCompany and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, WellaCompany empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.

THE ROLE

We are actively looking for our future North America e-Commerce Associate Manager for Wellastore to join our team. This role will work in collaboration with our Global and cross-functional teams to deliver front-end content enhancements across our B2B platform to optimize user experience and drive growth through our merchandising and marketing efforts across the United States and Canada.

KEY RESPONSIBILITIES

• Own and support key eCommerce merchandising and catalog management activities to ensure an accurate and engaging online shopping experience.
• Coordinate the execution of promotional and marketing initiatives across multiple stakeholders and business functions.
• Manage product and content-related workflows, ensuring data accuracy and operational excellence across digital platforms.
• Support site content and creative asset management to maintain a compelling and brand-consistent customer experience.
• Contribute to customer experience strategy through personalization, merchandising, and continuous site optimization.
• Collaborate with cross-functional teams and global partners to execute digital initiatives and support business goals.
• Monitor and analyze site performance and customer engagement metrics to identify opportunities for improvement.
• Drive ongoing enhancements to site usability, functionality, and conversion through testing and optimization initiatives.
• Ensure timely execution of digital updates and support the effective operation of eCommerce processes and programs.

QUALIFICATIONS

• 4+ years prior e-commerce experience with proven results to successfully grow businesses on-line.
• 4 year degree; advanced degree a plus.
• Excellent project management and organizational skills, with the ability to manage multiple projects and competing priorities simultaneously.
• Detail-oriented and adaptable, with a proven ability to succeed in a fast-paced, complex, and evolving environment.
• Expertise in SAP Hybris Marketing Suite, Microsoft Office Suite, Adobe Creative Cloud Suite (specifically Photoshop, Illustrator, Analytics), and strong skills in Microsoft Excel.
• Strong background in customer acquisition, re-engagement, and retention strategies.
• Comprehensive knowledge of KPI`s, digital marketing, e-retail- and brand strategies, with the ability to apply this knowledge to solve complex problems successfully.
• Strong analytical skills with experience using web analytics, heatmaps, customer journey analysis, and A/B testing.
• Strong communication skills, with the ability to listen to understand, and to translate the company/brand strategy to e-retailers and enroll them in support of strategies.
• Affinity with Beauty. Prior beauty category experience is a plus.
• Open and accessible management style, with the ability to consistently achieve positive results and collaborate across the team.

We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, skills and in comparison to internal incumbents currently in similar roles. Pay Range: $80,000-$90,000 salary per year. The range listed is just one component of Wella Company's total rewards package for employees. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO).

NOTICES

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please [e-mail]. This email account will not respond to inquiries regarding the status of a candidate’s application.

Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Wella participates in the E-Verify Program to confirm eligibility to work in the United States. Information regarding your rights: Know Your Rights and Pay Transparency Nondiscrimination Provision.