WebMethods/MuleSoft Integration Support Engineer [REMOTE]

Miami Neuroscience Institute Baptist Health South Florida; Barksdale Air Force Base (LA); Remote; USD 77,000 - 133,000; Full time

Job summary

BAE Systems is seeking an Integration Platform Support Engineer for its Enterprise Integration Services team. This role focuses on supporting production incidents, ensuring integration service availability, and collaborating with various support functions in a dynamic IT environment.

Benefits

Health, dental, and vision insurance

401(k) savings plan

Paid time off and holidays

Employee assistance program

Legal plan

Qualifications

• Minimum 3 years of experience in system/application integration.
• Minimum 2 years working with webMethods and/or Mulesoft.
• Familiarity with UNIX and ability to develop/debug shell scripts.

Responsibilities

• Triage and troubleshoot Production incidents.
• Perform root cause analysis on major Production incidents.
• Monitor system health and address potential problems.

Skills

System/application integration

DevOps/DevSecOps

UNIX based systems

Education

BS Degree

Job description

Job Description

BAE Systems, Inc. is seeking an Integration Platform Support Engineer with webMethods and/or Mulesoft experience for our growing Enterprise Integration Services team. This position will support an area of strategic growth within our IT organization and offers the opportunity to work with a dedicated team of highly-skilled integration professionals, while collaborating with multiple architecture and infrastructure support functions to support all lines of business across the company.
As an Integration Platform Support Engineer, primary goals will include ensuring that day-to-day Production incidents and service disruptions are resolved in a timely manner, proactively ensuring integration service availability, as well as supporting for various business-critical projects/programs.
Responsibilities Include:

• Triage and troubleshoot Production incidents and keep customers updated on status and/or resolution
• Perform root cause analysis (RCA) on major Production incidents
• Proactively monitor system health and availability and address any actual or potential problems
• Provide support for integration platform, as well as, integrated applications and infrastructure planned maintenance events (e.g., upgrade, patching, etc.)
• Develop bug fixes and enhancements and work with the development team to implement Tier-3 bug fixes and enhancements
• Provide development and testing environment support
• Participate in design and code reviews
• Provide integration testing support
• Work with the development team to ensure adequate Operations & Management (O&M) knowledge transfer for new solutions deployed to Production
• Document and maintain knowledge base support articles
• Perform compliance-related IT Controls reviews
• Identify opportunities to streamline and automate O&M operations, support, and maintenance processes

Required Education, Experience, & Skills
4 years of experience working with software (installation, configuration management, development, etc.)

• Minimum 3 years of experience in system/application integration
• Minimum 2 years of experience working full time with a COTS integration solution - webMethods and/or Mulesoft
• Familiarity with DevOps/DevSecOps
• Experience in full SDLC of integration solutions
• BS Degree
• US CITIZEN

Preferred Education, Experience, & Skills

• 6 years of experience working with software (development, configuration management, production support, etc.)
  At least 4 years of experience in system/application integration
  At least 4 years of experience developing or supporting integration solutions with the webMethods and/or MuleSoft integration platforms
• Familiarity with UNIX based operating systems and ability to develop and debug simple shell scripts
• Experience in designing and supporting integration solutions involving on-premise and cloud components
• Understanding of different security protocols and ability to communicate with partners to reach agreed design for authentication and authorization for solutions

Pay Information
Full-Time Salary Range: $77814 - $132283

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems, Inc.
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.