Webmaster

AgencyCoach; Agency (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Anchor Wave is seeking a full-time Webmaster to provide technical support and website assistance for clients. The role focuses on WordPress sites and server environments, requiring organized, task-oriented candidates.

You will launch WordPress websites across diverse hosting settings, handle basic and advanced support, and collaborate with Account Managers, Designers and teammates to improve processes and solutions.

Qualifications

• Advanced WordPress development experience.
• Experience with diverse hosting environments.
• Proficient in HTML, CSS and MySQL integration.
• Knowledge of plugin conflicts, DNS/SSL and email protocols.

Responsibilities

• Launch WordPress websites onto a variety of server environments.
• Handle basic support issues: user onboarding, hosting setup, email config, backups and updates.
• Address advanced support: browser compatibility, plugin conflicts, site repairs.
• Collaborate with Account Managers, Designers and internal teams to solve issues.
• Create plans for process improvements in website development and support.

Skills

WordPress installation

WordPress plugins

HTML/CSS

MySQL databases

FTP

Browser dev tools

hosting configurations

DNS/SSL/IMAP/POP/SMTP

WPML/translation

Gutenberg blocks

visual builders

API configurations

Job description

We’re looking for a full time Webmaster to provide technical support and website assistance for clients of Anchor Wave. We’re looking for an organized and task oriented individual that has experience with WordPress websites and server environments.

Duties

• Launching WordPress websites onto a variety of server environments.
• Basic support issues: working with users new to WordPress, basic web hosting setup, email support, email configuration, website backups and updates to WordPress & Plugins.
• Advanced support issues: browser compatibility issues, plugin conflicts, diagnosing and repairing compromised websites, etc.
• Work with Account Managers, Designers and other internal team members to help solve basic and advanced support issues that arise during the course of projects.
• Create plans for process improvement initiatives for website development, launch processes and technical support.

The Candidate Should Have Demonstrated Experience Doing Advanced WordPress Development And Working In a Diversity Of Hosting Environments.

Core Criteria

• Advanced knowledge of WordPress installation, plugins, HTML, CSS, MySQL databases, FTP
• Knowledge of Firefox Firebug or Google Chrome Developer tools and familiarity with cross browser issues
• Experience working with and troubleshooting a variety of hosting solutions / server configurations
• Experience with various internet-specific protocols including DNS, SSL, IMAP, POP, SMTP
• WPML/translation, Gutenberg Blocks, 3rd party template customization, use of visual builder tools, API configurations, understanding of Digital Marketing as it pertains to properly coded websites.