Webber – IT Specialist – North Texas Region

Ferrovial Agroman SA; Irving (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in construction and infrastructure is looking for an IT Specialist to enhance project success through technical expertise. This role involves providing end-user support, configuring IT devices, and troubleshooting network issues. The ideal candidate will have a strong background in IT support, excellent communication skills, and a commitment to customer service. Join a collaborative culture that values innovation and offers opportunities for professional growth. If you're ready to make a meaningful impact in a dynamic environment, this is the perfect opportunity for you.

Benefits

Competitive base salary

Bonus potential

401k match up to 6%

Learning and development programs

Education reimbursement

Opportunities for professional growth

Collaborative culture

Qualifications

• 5+ years in IT support roles with strong troubleshooting skills.
• Preferred certifications: A+, N+, MCP, MCSA, ITIL.
• Ability to communicate technical concepts to non-technical users.

Responsibilities

• Setup jobsite IT infrastructure including LAN/WAN networking.
• Diagnose and resolve technical issues for users.
• Manage IT equipment onboarding and inventory.

Skills

IT Service Coordination

Desktop Support

Hardware Support

Software Troubleshooting

Networking Knowledge

Customer Service Skills

Problem-Solving Aptitude

Organizational Skills

Effective Communication

Education

A+ Certification

Network+ Certification

MCP Certification

MCSA Certification

ITIL Certification

Tools

ServiceNow

Fresh Service

Microsoft Office 365

Starlink

Job description

About us:

Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.

Job Description:

Join Our Team as an IT Specialist and Grow Your Career with Webber

Are you passionate about driving project success and fostering a culture of continuous learning and innovation within a dynamic environment? Webber, an industry leader in construction and infrastructure, is seeking a dynamic IT Specialist to join our team.

Your Role: Driving excellence through technical expertise and innovation.

The IT Specialist reports to the IT Manager providing customer-focused services for the company supporting the operations including end user support, IT devices setup, configure and delivery to user, network configuration and troubleshooting.

What You Will Do:

1. Jobsite setup, installing Starlink, LAN/WAN networking for mobilization.
2. Assisting managing regional office of IT related to computer peripherals, conference room AV connectivity.
3. Prepare/delivery new user equipment onboarding process.
4. Diagnosing and resolving technical problems with computer hardware, software applications, network connectivity.
5. Answering user queries, providing technical guidance, and assisting with basic computer operation.
6. Remote assistance: Provide technical support via phone, email or TeamViewer.
7. Training personnel on in-house systems, if needed.
8. Provide support for printers, Android, IOS, and other peripherals.
9. Coordinate service printer fleet with vendors.
10. Coordinate warranty repairs with vendors.
11. Ensure consistent and effective delivery of services while maintaining compliance with corporate policies and procedures.
12. Ensure all activities are tracked in the incident management application (ServiceNow/Fresh Service).
13. Follows company procedures, processes & guidelines.
14. Inventory management (HW, SW, Mobile, etc.).
15. Maintains documentation of sites, equipment, software, processes and procedures.
16. Other unlisted duties will be assigned.

Who You Are: A Profile of Success

1. At least five years of IT Service Coordinator or Desktop Support or similar roles, A+, N+, MCP, MCSA, ITIL certification is not required but preferred.
2. Skilled IT workplace support: hardware & software support & troubleshooting (Windows OS), printer support & maintenance, computer Infrastructure and networking, Microsoft Office 365, Android & IOS support. Basic networking knowledge.
3. Strong work ethic, attendance and punctuality. Resourcefulness and problem-solving aptitude.
4. Ability to think through problems and visualize solutions.
5. Customer focus orientation with strong customer service skills.
6. Strong organizational and time management skills.
7. Highly developed problem-solving abilities.
8. Effective communication skills to explain technical concepts clearly to non-technical users.
9. Promotes quality, integrity, reliability and teamwork.
10. Ability to read and write English fluently, ability to speak Spanish is a plus.

What You'll Love: The Webber Advantage

1. Competitive base salary and bonus potential.
2. Comprehensive benefits and a commitment to equal employment opportunities.
3. 401k match up to 6%.
4. Learning and development programs and education reimbursement.
5. Opportunities for professional growth in a company that values innovation and sustainability.
6. A collaborative culture that values each member of our team.

Ready to Seize the Challenge and Move the World Together?

At Webber, we are not just building infrastructure; we are building careers. If you are eager to contribute to a company that is shaping the world on the move, we want to hear from you. Apply now and take the first step towards a fulfilling career where you can truly make a difference.

Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.

The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.