Web Properties & eCommerce Manager

Ziegler Caterpillar; Bloomington (IN); On-site; USD 95,000 - 119,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

15 days PTO first year

9 paid holidays

401(k) with company match

HSA contributions

Disability Insurance

Paid Parental Leave

Fitness membership discount

Education Assistance

Job summary

Ziegler Inc. seeks a Web Properties & eCommerce Manager to lead strategy, management and optimization of public websites, customer portals and eCommerce platforms.

You will drive digital engagement, lead generation, online transactions and self-service adoption, aligning with Marketing, IT and business leaders. Responsibilities include owning the digital roadmap, optimizing UX and content architecture, and coordinating enhancements with IT and external partners while ensuring brand consistency

Qualifications

• 5-7 years in eCommerce, digital marketing, website management or related fields.
• Experience managing enterprise websites and digital customer experiences.
• Strong understanding of conversion optimization, customer journey design and digital commerce best practices.
• Experience prioritizing web development roadmaps and technology investments.
• Working knowledge of SEO, site search, digital analytics and web performance measurement.
• Experience partnering with IT, development teams and external technology vendors.
• Strong analytical and business acumen with ability to connect digital performance to commercial outcomes.

Responsibilities

• Own the strategy, performance and roadmap for Ziegler’s public websites, customer portals and eCommerce platforms.
• Develop and execute plans to increase digital engagement, lead generation, online transactions and customer self-service adoption.
• Partner with Integrated Marketing to ensure web properties support campaigns, demand generation and customer acquisition.
• Lead ongoing optimization of website UX, navigation, search, conversion paths and content architecture.
• Manage digital merchandising, product presentation and online customer experiences across eCommerce platforms.
• Prioritize and manage platform enhancements, functionality improvements and development initiatives with IT and external partners.
• Collaborate with Marketing Operations to improve data integration, performance tracking and digital analytics capabilities.
• Partner with Brand & Communications to ensure web experiences reflect brand standards and customer needs.
• Monitor emerging digital commerce trends and recommend enhancements to stay competitive.

Skills

eCommerce

Digital marketing

Website management

Digital product management

Job description

The Web Properties & eCommerce Manager will lead the strategy, management, and optimization of Ziegler’s web properties and eCommerce platforms, creating digital experiences that drive customer engagement, lead generation, online revenue and business growth. This role owns the digital roadmap for customer-facing web experiences and works closely with Marketing, IT and business leaders to continuously improve performance.

Job Responsibilities:

• Own the strategy, performance and roadmap for Ziegler’s public websites, customer portals and eCommerce platforms
• Develop and execute plans to increase digital engagement, lead generation, online transactions and customer self-service adoption.
• Partner with Integrated Marketing to ensure web properties effectively support campaigns, demand generation and customer acquisition efforts.
• Lead ongoing optimization of website user experience, navigation, search functionality, conversion paths and content architecture
• Manage digital merchandising, product presentation and online customer experiences across eCommerce platforms
• Prioritize and manage platform enhancements, functionality improvements and development initiatives in partnership with IT and external technology partners.
• Collaborate with Marketing Operations to improve customer data integration, performance tracking and digital analytics capabilities.
• Partner with Brand & Communications and Content Production to ensure web experiences reflect enterprise brand standards and support customer needs.
• Monitor emerging digital commerce trends, technologies and customer expectations, recommending enhancements to maintain market competitiveness.

Establish governance, standards and performance measurement for all enterprise web properties

Qualifications:

• 5-7 years of experience in eCommerce, digital marketing, website management, digital product management or related fields.
• Experience managing enterprise websites, eCommerce platforms and digital customer experiences.
• Strong understanding of conversion optimization, customer journey design and digital commerce best practices.
• Experience prioritizing and managing web development roadmaps and technology investments.
• Working knowledge of SEO, site search, digital analytics and web performance measurement.
• Experience partnering with IT, development teams and external technology vendors.
• Strong analytical and business acumen with the ability to connect digital performance to commercial outcomes.

Experience in B2B commerce, industrial distribution, equipment, dealer networks or similarly complex commercial environments preferred.

Minimum Physical Requirements:

• Using hands, talking, and hearing

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is

$95,100.00 to $118,800.00

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.