Web Optimization Manager

Comrise

New York (NY)

On-site

USD 81,278 - 86,788

Part time

14 days+
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Job summary

A leading healthcare services provider in New York is seeking a Web Optimization Manager to enhance the website experience. This role involves analyzing user behavior, developing data-backed hypotheses, and managing A/B testing strategies. The ideal candidate has 4-7 years of relevant experience and a strong background in web analytics. This contract position offers the opportunity to directly impact user interactions and improve business outcomes.

Qualifications

  • 4-7 years of experience in website optimization, digital experience, CRO, or similar role.
  • Deep experience with web analytics platforms.
  • Proficient in A/B and multivariate testing tools.

Responsibilities

  • Identify friction points in user journey through behavioral data analysis.
  • Develop and prioritize testable hypotheses for site performance improvements.
  • Own execution of a robust testing roadmap for optimization.

Skills

Website optimization
Data analysis
A/B testing
User experience
Strong communication

Education

Bachelor’s degree in Marketing, Digital Marketing, Analytics, Business, or related field

Tools

Heap
Power BI
Google Analytics
Dynamic Yield
Optimizely

Job description

1 day ago Be among the first 25 applicants

This range is provided by Comrise. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$59.00/hr - $63.00/hr

Direct message the job poster from Comrise

  • We are seeking a highly analytical, insights-driven Web Optimization Manager to manage the ongoing enhancements of our website experience.
  • In this role, you will uncover friction points across the digital journey, develop data-backed hypotheses, and create A/B testing strategies to improve engagement and conversion.
  • You’ll work closely with our data analyst to translate complex user behavior data into actionable insights and implement site enhancements that measurably improve business outcomes.
  • Your work will directly impact how care seekers experience our website—ensuring every interaction helps move them closer to what they need.
Job Responsibilities
  • Reporting to the Associate Director, Digital Experience Strategy, you will:
  • Identify friction points in the user journey through behavioral data analysis and deliver strategic, high-impact recommendations that enhance usability, engagement, and conversion.
  • Apply a critical lens to data by questioning assumptions, investigating underlying user behaviors, and continuously refining hypotheses to uncover deeper user insights and inform optimization priorities.
  • Develop and prioritize testable hypotheses grounded in both quantitative and qualitative insights to drive iterative improvements in site performance and user flow.
  • Own the development and execution of a robust testing roadmap, including A/B and multivariate tests, collaborating with Product, UX, and Marketing Operations to implement.
  • Leverage Heap and Power BI to monitor user behavior and site performance, delivering data-driven insights that inform optimization strategies and align with core KPIs.
  • Partner closely with data analysts to validate findings and ensure optimization decisions are backed by statistically significant results and business impact.
  • Synthesize complex data into compelling narratives that clearly communicate optimization outcomes to cross‑functional stakeholders.
  • Collaborate with UX and content strategy teams to recommend and implement changes that improve clarity, usability, and the overall site experience across key journeys.
  • Maintain and continually refine a backlog of optimization opportunities informed by user behavior, research, industry benchmarks, and business objectives.
  • Align stakeholders around testing priorities and site experience goals, facilitating shared understanding of trade‑offs, dependencies, and expected outcomes.
Required Skills & Experience
  • Four (4) – seven (7) years of experience in website optimization, digital experience, CRO (conversion rate optimization), or a similar role.
  • Deep experience working with web analytics platforms (e.g., Heap, Adobe Analytics, Google Analytics).
  • Proficient in A/B and multivariate testing tools such as Dynamic Yield, Optimizely, Google Optimize, Adobe Target, or similar.
  • Strong hypothesis‑driven mindset, with a proven ability to design, run, and analyze digital experiments.
  • Advanced analytical skills with the ability to work independently on web data and partner with data teams for deeper analysis.
  • Comfortable working with cross‑functional teams including UX, content, product, and engineering to bring ideas to life.
  • Strong communication skills and the ability to present insights in a clear, actionable, and persuasive way.
Required Education
  • Bachelor’s degree in Marketing, Digital Marketing, Analytics, Business, or a related field.

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Marketing

Industries: Hospitals and Health Care

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