Web Content Specialist — Accessibility & Publishing

CNM Central New Mexico Community College; United States; On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Health, Dental & Vision

Life Insurance

Long-Term Disability

Flexible Spending Accounts (FSA)

Dependent Care Reimbursement

Employee Assistance Program

Retirement Plans

Generous Paid Time Off

Paid Holidays

Educational Benefits

Job summary

CNM Central New Mexico Community College seeks a Web Content Administrator to support the day-to-day operation, maintenance, and quality assurance of CNM's public website and related digital properties.

Reporting to the Art Director and under the guidance of the Senior Information Architect and UX/UI Development Manager, this position is responsible for implementing approved website updates, maintaining content accuracy, improving accessibility, resolving content-related issues, and ensuring

Qualifications

• Associate degree in Communications, Marketing, English, Journalism, Information Systems, or a related field and 2 years CMS content experience.
• Experience maintaining content for CNM's public website using a CMS.
• Familiarity with WCAG accessibility and web accessibility best practices.
• Strong editing, customer service and troubleshooting skills.

Responsibilities

• Create, edit, publish, and maintain content across CNM's public website using the CMS.
• Implement approved content updates, page modifications, file replacements, and website enhancements according to leadership guidance and institutional standards.
• Format, edit and optimize content and media using web writing best practices, plain language principles, and brand compliance.
• Maintain website content, templates, and components in accordance with governance standards.
• Troubleshoot content-related CMS issues and resolve problems within the scope of the position.
• Perform routine QA reviews to identify broken links, outdated information, formatting issues, missing assets, accessibility barriers.
• Conduct accessibility reviews using automated testing tools and manual review methods.
• Remediate accessibility issues to WCAG standards.
• Document maintenance activity, track, prioritize, and resolve quality assurance and accessibility issues.
• Provide responsive stakeholder support by clarifying requests and preparing content for publication.
• Escalate governance or complex website decisions to leadership when appropriate.
• Performs other related duties as assigned.

Skills

UX/UI principles

Editing

Content strategy

CRM/Workflow understanding

Education

Associate degree in Communications, Marketing, English, Journalism, Information Systems, or related field

Tools

HTML/CSS

Workflow systems

SEO tools

Job description

CNM Central New Mexico Community College seeks a Web Content Administrator to support the day-to-day operation, maintenance, and quality assurance of CNM's public website and related digital properties.

Reporting to the Art Director and under the guidance of the Senior Information Architect and UX/UI Development Manager, this position is responsible for implementing approved website updates, maintaining content accuracy, improving accessibility, resolving content-related issues, and ensuring