Web Content Administrator

CHESS; Albuquerque (NM); On-site; USD 60,000 - 76,000; Full time

Job summary

Central New Mexico Community College seeks a Web Content Administrator to manage day-to-day updates and quality assurance for its public website and related digital properties. You will ensure content accuracy, accessibility, and brand standards while collaborating with the Art Director and UX/UI Development Manager.

Responsibilities include CMS publication, content formatting, accessibility remediation to WCAG, testing for broken links, and documenting activity to support continuous improvement.

Qualifications

• Associate degree in Communications, Marketing, English, Journalism, Information Systems, or related field.
• Two years of experience maintaining or administering website content in a CMS.

Responsibilities

• Create, edit, publish, and maintain content across CNM’s public website using the CMS.
• Implement approved content updates, page modifications, file replacements, and website enhancements.
• Format, edit and optimize content and media following editorial and brand guidelines.
• Maintain website content, templates, and components per governance standards.
• Troubleshoot CMS issues and resolve problems within scope of the role.
• Perform routine quality assurance to identify broken links, outdated information, and accessibility barriers.
• Conduct accessibility reviews using automated and manual methods to ensure WCAG compliance.
• Remediate accessibility issues on webpages, documents, images, and forms.
• Document maintenance activity and track issues through established workflows.

Skills

CMS administration

WCAG accessibility

UX/UI concepts

HTML/CSS

SEO tools

Workflow systems

Editorial/editing

Communication skills

Education

Associate degree in Communications, Marketing, English, Journalism, Information Systems, or related field

Job description

Compensation:

$59,500 - $75,900

CompensationType:

Salary

Employment Type:

Regular

Grade:

E08

Position Summary

The Web Content Administrator supports the day-to-day operation, maintenance, and quality assurance of Central New Mexico Community College’s public website and related digital properties. Reporting to the Art Director and under the guidance of the Senior Information Architect and UX/UI Development Manager, this position is responsible for implementing approved website updates, maintaining content accuracy, improving accessibility, resolving content-related issues, and ensuring adherence to established web, editorial, accessibility, and brand standards. The successful candidate will possess excellent customer service, communication, editing, and troubleshooting skills, along with strong attention to detail and a commitment to accessibility, quality, and continuous improvement.

Duties & Responsibilities

• Create, edit, publish, and maintain content across CNM’s public website using the Content Management System (CMS).
• Implement approved content updates, page modifications, file replacements, and website enhancements according to leadership guidance and established processes and institutional standards.
• Format, edit and optimize content and media using web writing best practices, plain language principles, and brand compliance, ensuring accurate, consistent, and readable content through established editorial and media guidelines.
• Maintain website content, templates, and components in accordance with established governance standards.
• Troubleshoot content-related CMS issues and resolve problems within the scope of the position.
• Perform routine quality assurance reviews to identify broken links, outdated information, formatting issues, missing assets, accessibility barriers, and other content-related problems.
• Conduct accessibility reviews using automated testing tools and manual review methods.
• Remediate accessibility issues on webpages, documents, images, forms, and other digital content.
• Ensure web content aligns with WCAG accessibility standards, institutional accessibility guidelines, and digital usability best practices.
• Document maintenance activity, track, prioritize, and resolve quality assurance and accessibility issues through established workflows.
• Provide responsive professional stakeholder support by clarifying requests, communicating expectations, and preparing complete, accurate content for publication.
• Escalate requests involving governance, information architecture, content strategy, or complex website decisions to leadership when appropriate.
• Performs other related duties as assigned.

Minimum Qualifications:

• Associate degree in Communications, Marketing, English, Journalism, Information Systems, or a related field AND Two (2) years of experience maintaining or administering website content in a CMS.

Preferences

• Experience maintaining content for a large, complex website in higher education, government, nonprofit, healthcare, or another large organization.
• Knowledge of web accessibility standards and best practices, including WCAG.
• Familiarity with UX/UI principles, HTML/CSS, workflow systems, and SEO tools

EEO STATEMENT:

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.