Web Content Specialist

Guidehouse; Washington (District of Columbia); On-site; USD 98,000 - 163,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Discretionary incentive bonus

Parental Leave

Job summary

Guidehouse is seeking a Web Content Specialist to support transportation research and communications programs by developing, editing, maintaining, and publishing web content. The role ensures accuracy, accessibility, and SEO optimization across Drupal and other platforms.

Key duties include content creation, governance, QA, training materials, and collaboration with program offices, public affairs, legal, and records management to sustain current, user-friendly digital content for federal

Qualifications

• US citizen and able to OBTAIN and MAINTAIN a Federal or DoD Public Trust
• Bachelor’s degree in English, Communications, Marketing, Business, or related field
• 5+ years of experience in web content management, digital communications, website administration, or related content management functions
• At least 3 years of web content management experience within the last 5 years
• Experience using Content Management Systems (CMS) to maintain, update, and publish content on websites or intranet platforms
• Experience supporting website content development and management activities
• Strong writing, editing, proofreading, and documentation skills
• Experience developing training materials, user guidance, and process documentation
• Knowledge of web content governance, content review workflows, and content publishing processes
• Experience applying SEO best practices to web content
• Knowledge of Section 508 accessibility requirements, alternative text standards, link validation, web formatting practices, and federal web accessibility guidelines
• Experience working with Drupal or similar content management systems through a user interface environment
• Experience conducting content quality assurance reviews, content certifications, and content accuracy validations
• Strong verbal and written communication skills with the ability to collaborate across multiple stakeholder groups
• Strong organizational, time management, and interpersonal skills
• Ability to work in a Guidehouse Office or Client Office

Responsibilities

• Drafting, editing, reviewing, routing, publishing, and maintaining website and digital content using approved government systems and workflows
• Supporting a primary Drupal website, secondary Drupal sites, SharePoint sites, Google Sites, project databases, and other digital communication platforms
• Editing web pages, database content, images, metadata, alternative text, and related digital assets to ensure accuracy, consistency, usability, accessibility, and SEO optimization
• Coordinating quarterly content certification activities to ensure public-facing content remains current and accurate
• Monitoring website performance, identifying and correcting broken links, supporting site navigation improvements, and recommending enhancements to content organization, readability, usability, and search engine visibility
• Developing user guides, training materials, presentations, process documentation, and outreach resources to support web publishing and content management activities
• Preparing and optimizing graphics and visual assets for web publication, including image resizing, cropping, formatting, and metadata management
• Collaborating with web managers, program offices, public affairs teams, legal reviewers, records management stakeholders, and communications personnel throughout the content development and publishing lifecycle
• Supporting content governance activities, quality assurance reviews, content audits, and database content maintenance efforts

Skills

Strong writing & editing

Collaborative communication

SEO best practices

Content governance knowledge

Web governance & QA

Education

Bachelor's degree in English, Communications, Marketing, Business, or related field

Tools

Drupal CMS

SharePoint

Google Sites

Job description

Job Family:

Software Development & Support

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

The Web Content Specialist will support transportation research and communications programs by developing, editing, maintaining, and publishing web and digital content. This role ensures content is accurate, accessible, current, user-friendly, optimized for search engines, and compliant with federal accessibility and agency standards.

Key responsibilities include:

• Drafting, editing, reviewing, routing, publishing, and maintaining website and digital content using approved government systems and workflows.
• Supporting a primary Drupal website, secondary Drupal sites, SharePoint sites, Google Sites, project databases, and other digital communication platforms.
• Editing web pages, database content, images, metadata, alternative text, and related digital assets to ensure accuracy, consistency, usability, accessibility, and SEO optimization.
• Coordinating quarterly content certification activities to ensure public-facing content remains current and accurate.
• Monitoring website performance, identifying and correcting broken links, supporting site navigation improvements, and recommending enhancements to content organization, readability, usability, and search engine visibility.
• Developing user guides, training materials, presentations, process documentation, and outreach resources to support web publishing and content management activities.
• Preparing and optimizing graphics and visual assets for web publication, including image resizing, cropping, formatting, and metadata management.
• Collaborating with web managers, program offices, public affairs teams, legal reviewers, records management stakeholders, and communications personnel throughout the content development and publishing lifecycle.
• Supporting content governance activities, quality assurance reviews, content audits, and database content maintenance efforts.

What You Will Need:

• Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Must be a US Citizen due to nature of client engagements
• Bachelor’s degree in English, Communications, Marketing, Business, or a related field.
• 5+ years of experience in web content management, digital communications, website administration, or related content management functions.
• At least 3 years of web content management experience within the last 5 years.
• Experience using Content Management Systems (CMS) to maintain, update, and publish content on websites or intranet platforms.
• Experience supporting website content development and management activities.
• Strong writing, editing, proofreading, and documentation skills.
• Experience developing training materials, user guidance, and process documentation.
• Knowledge of web content governance, content review workflows, and content publishing processes.
• Experience applying Search Engine Optimization (SEO) best practices to web content.
• Knowledge of Section 508 accessibility requirements, alternative text standards, link validation, web formatting practices, and federal web accessibility guidelines.
• Experience working with Drupal or similar content management systems through a user interface environment.
• Experience conducting content quality assurance reviews, content certifications, and content accuracy validations.
• Strong verbal and written communication skills with the ability to collaborate across multiple stakeholder groups.
• Strong organizational, time management, and interpersonal skills.
• Ability to work in a Guidehouse Office or Client Office.

What Would Be Nice To Have:

• Experience with Drupal 10.
• Familiarity with SharePoint, Google Sites, Microsoft 365, Google Workspace, and related collaboration platforms.
• Experience supporting database content coordination, content cleanup, and data quality initiatives.
• Graphic editing experience, including image cropping, resizing, recoloring, optimization, and preparation for web publication.
• Experience supporting federal government web publishing initiatives.
• Transportation industry experience, particularly supporting highway, infrastructure, research, or surface transportation communications programs.
• Knowledge of federal digital communication standards and best practices.

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.