Web Content Specialist

Syms Strategic Group, LLC (SSG); Washington (District of Columbia); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Web Content Specialist to develop and edit content across publications, marketing materials, and digital channels in support of DOT projects. The role emphasizes professional writing, editorial accuracy, and accessibility compliance.

The position requires 5–7 years of web content experience and a bachelor’s degree or higher in English, communications, marketing, business, or related fields.

Qualifications

• Five to seven years of experience in web content management, including the last five years.
• Experience in professional writing, editing, and proofreading for diverse audiences.

Responsibilities

• Provide professional writing, editing, and proofreading to create clear, impactful content for diverse audiences and channels.
• Create and refine publication documents, marketing materials, and Public Roads magazine content with quality assurance and version control.
• Upload, maintain, and post content on agency websites and intranets using CMS; ensure SEO and Section 508 accessibility compliance.

Skills

Web content management

Editing & proofreading

U.S. Citizenship

Education

Bachelor’s degree or higher in English, Communications, Marketing, Business

Tools

CMS

Graphic applications

Job description

Syms Strategic Group (SSG) is seeking a talented Web Content Specialist.

Location: Washington, DC, McLean, VA, and Remote.

Department: Department of Transportation (DOT), Federal Highway Administration (FHA).

Type: Full Time.

Min. Experience: Experienced.

Security Clearance Level: Public Trust.

Salary Range: $60,000 - $75,000.

Military Veterans are highly encouraged to apply.

Essential Duties And Responsibilities

• Provide professional writing, editing, and proofreading services to produce clear, impactful content for diverse audiences and communication channels
• Create and refine publication documents, marketing materials, and Public Roads magazine content while maintaining version control and quality assurance throughout production
• Provide deliverables, including marketing plans, summaries, newsletters, flyers, brochures, fact sheets, guides, posters, postcards, scripts, transcripts, social media posts, presentations, exhibit materials, web content, talking points, frequently asked questions (FAQs), alternative text, and surveys
• Provide editorial and writing services to support publication of documents, marketing materials, and Public Roads magazines
• Write, develop, and edit a variety of materials such as documents, marketing materials and magazine articles, and other types of content
• Provide professional editorial support for publications, marketing, and magazine content and associated materials at all stages of production in electronic format
• Correct errors in grammar, spelling, style, logical flow, punctuation, coherency, and format
• Design and format publication materials to meet branding, style, and accessibility standards to ensure consistency and professionalism across all documents and products
• Use the Content Management Systems (CMS) to upload, maintain, and post content on agency websites and intranets
• Optimize text for Search Engine Optimization (SEO) and ensure that all web pages are compliant with Section 508 federal accessibility laws
• Coordinate the Agency’s quarterly certification process for up-to-date information
• Use graphic applications to crop, recolor, resize, and manipulate web images when needed

Required Skills and Experience

• Five (5) to seven (7) years of experience in web content management, 3 of which within the last 5 years
• Previous web experience
• U.S. Citizenship required for this position

Professional Certifications None required

Years of Professional Experience 5-7 years of total professional experience

Desired experience Transportation experience, especially in highway and surface transportation is preferred

Formal Education Bachelor’s degree or higher in English, Communications, Marketing, Business, or in a related discipline

Citizenship Requirement U.S. Citizenship required for this specific opportunity

Security Clearance Requirements Must possess or qualify for a Public Trust (MBI)

CRITICAL NOTES

• SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered
• Recruiters or Third parties will not be considered
• This position is an onsite role located in the National Capital Region
• This project is contingent upon contract award
• This is a W-2 position
• All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
• As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.