Web / Application Support Specialist– Philadelphia- (P/T Position)

Bvabearsva; Philadelphia (Philadelphia County); Hybrid; USD 44,083,000 - 57,859,000; Part time

Benefits offered by this job

Health insurance

Flexible work from home options

Job summary

BVA Bear’s IT Solutions is seeking a Web / Application Support Specialist for a part-time, 20-hour week position primarily supporting City of Philadelphia facilities on site at City Hall. You will ensure web applications run smoothly and align with City digital standards, including accessibility considerations.

The role requires attention to detail, experience in web or application support, and the ability to coordinate with City teams.

Qualifications

• Minimum 5 years of web or application support experience.
• Demonstrated experience supporting accessibility compliance.
• Strong documentation and coordination skills.

Responsibilities

• Maintain and support the Philadelphia City Council websites and internal web applications.
• Perform content updates, bug fixes, and enhancements in coordination with City teams.
• Ensure WCAG 2.1 AA accessibility compliance.
• Assist with controlled releases, testing, and deployment coordination.
• Maintain technical documentation, configurations, and change records.
• Coordinate with creative, technical, and City stakeholders to support updates and improvements.

Job description

Benefits:

• Health insurance

BVA Bear’s IT Solutions is seeking a Web / Application Support Specialist. This is for a part‑time (20 hrs a week) position primarily supporting City of Philadelphia facilities onsite. Candidates must reside within a reasonable commuting distance of Philadelphia. Limited remote work may be available as appropriate. This is a part‑time position, expected to work approximately 20 hours per week. Hours will be scheduled within the City’s standard business hours (8:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday), excluding City holidays. Some flexibility may be required to support City Council meetings, hearings, or transition activities.

Primary On-site Location

Philadelphia City Hall
1400 John F. Kennedy Boulevard
Philadelphia, PA 19107

The Web / Application Support Specialist is responsible for maintaining and supporting Philadelphia City Council’s public facing websites and internal web applications, ensuring system stability, accessibility compliance, and alignment with City digital standards.

This position requires strong attention to detail, experience with web application support, and knowledge of accessibility and documentation requirements.

Key Responsibilities:

• Maintain and support the PHL Council and PHL Veterans websites and Council web applications.
• Perform content updates, bug fixes, and enhancements in coordination with City teams.
• Ensure compliance with WCAG 2.1 AA accessibility standards.
• Assist with controlled releases, testing, and deployment coordination.
• Maintain technical documentation, application configurations, and change records.
• Coordinate with creative, technical, and City stakeholders to support updates and improvements.

Required Qualifications:

• Minimum 5 years of web or application support experience.
• Demonstrated experience supporting accessibility compliance.
• Strong documentation and coordination skills.

Preferred Qualifications:

• Experience supporting government or public sector digital platforms.

U.S. Citizenship Requirement:

This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.

Equal Employment Opportunity:

BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law.

Flexible work from home options available.