Web Application Firewall Engineer (Akamai/F5)

Tata Consultancy Services; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Tata Consultancy Services (TCS) is hiring for a senior security engineer in Charlotte, NC. The role focuses on deployment, operation, and ongoing support of enterprise WAFs like Akamai Kona and F5 ASM/AWAF.

You will analyze application logs, collaborate with developers on secure coding, and participate in incident response with an emphasis on customer satisfaction and cross-functional teamwork.

Qualifications

• 8+ years deploying and maintaining enterprise WAF products (Akamai Kona, F5 ASM/AWAF).
• Support security infrastructure and related projects across the network.
• Strong troubleshooting via packet captures, CLI, and network protocols.
• Understanding of TCP/IP Layer 7 security fundamentals.
• Ability to analyze logs and collaborate with developers on secure coding.
• Bachelor's degree in information systems or relevant field.
• Excellent verbal and written communication; capable of interfacing with all levels.
• Customer-centric approach with strong relationship-building.

Responsibilities

• Operate and monitor web application firewalls (F5, Akamai) enterprise-wide.
• Provide expert troubleshooting for supported technologies.
• Contribute to architecture and engineering for security projects.
• Conduct health checks and user activity audits.
• Create and maintain security design and operation documents.

Skills

WAF expertise

Network security

Troubleshooting

Log analysis

Security fundamentals

Communication skills

Customer focus

On-call incident response

Python

PowerShell

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Systems

Tools

Python

PowerShell

Akamai Kona

F5 ASM/AWAF

Job description

Must Have Technical/Functional Skills

• Minimum 8 years knowledge and experience with deployment and maintenance of enterprise web application firewall products: Akamai Kona, F5 ASM/AWAF, Salt API Protection.
• Primary responsibility is support of our security infrastructure and security projects with potential to take on responsibilities for other network security technologies such as Network Access Control, Firewall etc
• Must have good working knowledge of troubleshooting techniques: performing and analyzing the results of packet captures, CLI commands, familiarity with network protocols
• Understand application layer TCP/IP Layer 7 security fundamentals
• Ability to analyze application logs and work with developers to ensure secure coding practices are in use
• Bachelor's degree in information systems or relevant field of study
• Excellent communications skills (verbal and written) are required.
• Ability to interact with personnel at all levels across the organization and to comprehend business imperatives.
• A strong customer/client focus with ability to manage expectations appropriately and provide superior customer/client experience and build long-term relationships.
• Willing to have a flexible work schedule and be on call for incident resolution
• Coding/Scripting experience such as Python or PowerShell to automate tasks is a bonus.

Roles & Responsibilities

• Operations and monitoring and day to day troubleshooting forweb application firewalls (F5 and Akamai)across the enterprise.
• Provide expert level troubleshooting for supported technologies
• Perform architecture and engineering responsibilities in support of existing technologies and new security projects
• Perform regular health checks and user activity audits
• Author and vigilantly maintain documents related to the design, purpose, operation, and management of security applications

Salary

Salary: $70,000 - $95,000

Qualifications

BACHELOR OF COMPUTER SCIENCE