Web Application Firewall Engineer

TechDigital Group; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group is seeking a Web Application Firewall Engineer located in Charlotte, North Carolina. The role involves deploying, sustaining, and monitoring security controls, while collaborating within the Cyber Security Technology group.

This position requires excellent communication skills and a strong focus on customer experience. Candidates should possess significant experience with web application firewalls and troubleshooting, along with a Bachelor's degree in a relevant field.

Qualifications

• 5+ years of experience deploying and maintaining enterprise web application firewalls.
• Strong working knowledge of troubleshooting techniques and network protocols.
• Ability to analyze application logs with developers to ensure secure coding.

Responsibilities

• Monitor and troubleshoot web application firewalls across the enterprise.
• Perform health checks and user activity audits.
• Maintain documentation related to security applications.

Skills

Web application firewall technologies

Troubleshooting techniques

Customer/client focus

Scripting (Python or PowerShell)

Communication skills

Education

Bachelor's degree in information systems or relevant field

Tools

F5 ASM/AWAF

Akamai Kona

Job description

Web Application Firewall Engineer

Position Description: The Web Application Firewall Engineer position at our financial client is a member of the Information Protection & Risk Management organization and works closely with other members of the IPRM program to develop, implement and support a wide range of critical security controls at our financial client. The engineer works with a team of security engineers within the Cyber Security Technology group to deploy, sustain and monitor technical controls and tools to meet specific security requirements, and help with defining processes to ensure that security configurations and tools are maintained.

Job Responsibilities

• Operations and monitoring and day to day troubleshooting for web application firewalls (F5 and Akamai) across the enterprise.
• Provide expert level troubleshooting for supported technologies.
• Perform architecture and engineering responsibilities in support of existing technologies and new security projects.
• Perform regular health checks and user activity audits.
• Author and vigilantly maintain documents related to the design, purpose, operation, and management of security applications.

Qualifications

• Minimum 5 years knowledge and experience with deployment and maintenance of enterprise web application firewall products: Akamai Kona, F5 ASM/AWAF, Salt API Protection.
• Primary responsibility is support of our security infrastructure and security projects with potential to take on responsibilities for other network security technologies such as Network Access Control, Firewall etc.
• Must have good working knowledge of troubleshooting techniques: performing and analyzing the results of packet captures, CLI commands, familiarity with network protocols.
• Understand application layer TCP/IP Layer 7 security fundamentals.
• Ability to analyze application logs and work with developers to ensure secure coding practices are in use.
• Bachelor's degree in information systems or relevant field of study.
• Excellent communications skills (verbal and written) are required.
• Ability to interact with personnel at all levels across the organization and to comprehend business imperatives.
• A strong customer/client focus with ability to manage expectations appropriately and provide superior customer/client experience and build long-term relationships.
• Willing to have a flexible work schedule and be on call for incident resolution.
• Coding/Scripting experience such as Python or PowerShell to automate tasks is a bonus.