Weatherization Diagnostics Technician

Fresno EOCPortal; Fresno (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Fresno EOC seeks a Diagnostic Technician for LIHEAP energy services in Fresno, CA. The role involves conducting weatherization assessments, educating clients, and coordinating with utilities to maximize service delivery.

Applicants should have a high school diploma or GED, plus construction-related training. Bilingual skills and proficiency with client databases are advantageous for daily operations.

Qualifications

• Customer service and complaint resolution experience preferred.
• Excellent communication and client interaction skills required.
• Bilingual in English and Spanish, Hmong or other second language preferred depending on clients and program.

Responsibilities

• Educate clients on benefits of weatherization and provide energy conservation guidance.
• Perform building assessments to determine feasibility of weatherization measures.
• Conduct Combustion Appliance Safety, Duct, Shell Test and Airflow Exhaust testing as required.
• Coordinate with utilities/agencies when hazardous conditions are identified during assessments.
• Analyze field issues and complete mathematical calculations and technical forms/reports.
• Maintain program compliance with funding source requirements.

Skills

Customer service

Communication

Bilingual (English/Spanish, or others)

Education

High School Diploma or GED

Vocational training in Construction Field

Tools

Client database software

Microsoft Office Suite

Job description

Fresno EOC seeks a Diagnostic Technician for LIHEAP energy services in Fresno, CA. The role involves conducting weatherization assessments, educating clients, and coordinating with utilities to maximize service delivery.

Applicants should have a high school diploma or GED, plus construction-related training. Bilingual skills and proficiency with client databases are advantageous for daily operations.