Wealth Relationship Support Specialist

HSBC; Houston (TX); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness Hub

Matching gift program

Sustainability initiatives

Employee Resource Groups

Descripción de la vacante

HSBC is seeking a Wealth Relationship Officer to support Wealth Relationship Managers by handling process and administrative tasks, enabling more time for client meetings and portfolio growth. The role involves trade entry, new account openings, and ensuring compliant, efficient client servicing.

The position requires securities licensing (FINRA 7/63) and AML/RM familiarity, with opportunities to work across banking and wealth teams in a dynamic US environment.

Formación

• FINRA Series 7 and 63 licensing required.
• SIE, Life and Health licenses or may be willing to sponsor.
• Bring experience with financial services or banking.
• Apply knowledge of brokerage products and services plus the operations and regulations that support their delivery.
• Use knowledge of Anti Money Laundering and relevant US regulatory governance in day-to-day activities.
• Demonstrate experience with relationship management systems such as CRM and RM platforms.
• Apply understanding of core products including the Premier proposition and retail and wealth product processes.
• Follow local and Group compliance regulations and appropriate operational procedures.

Responsabilidades

• Provide high-quality sales support to an individual or team of Wealth Relationship Managers.
• Reduce process and administrative workload for WRMs to increase time available for client meetings and higher value activity.
• Support WRMs across the banking portions of their assigned client portfolios.
• Manage day-to-day client contact and servicing including answering client calls in the WRM’s absence and resolving transactional inquiries.
• Facilitate smooth hand-offs to the right channels where appropriate to meet client needs.
• Prepare and complete sales documents plus manage data input and report generation to support licensed sales activity.
• Liaise with internal support functions to progress client purchase process requirements through to completion.
• Enter client trade orders and open new client accounts with the direction of a registered securities representative.

Conocimientos

FINRA Series 7 & 63 licensing

SIE

Life & Health licenses

Financial services experience

CRM systems knowledge

Regulatory governance knowledge

Relationship management

Brokerage products knowledge

Herramientas

CRM systems

Descripción del empleo

HSBC is seeking a Wealth Relationship Officer to support Wealth Relationship Managers by handling process and administrative tasks, enabling more time for client meetings and portfolio growth. The role involves trade entry, new account openings, and ensuring compliant, efficient client servicing.

The position requires securities licensing (FINRA 7/63) and AML/RM familiarity, with opportunities to work across banking and wealth teams in a dynamic US environment.