Wealth Management Senior Trust Officer

Lone Star National Bank; McAllen (TX); On-site; USD 95,000 - 140,000; Full time

Job summary

Lone Star National Bank seeks a Trust Officer to manage complex fiduciary duties for High Net Worth clients. You will advise RMs, administer fiduciary and agency accounts, and ensure compliant, sophisticated wealth solutions.

Travel to San Antonio and the Rio Grande Valley is required. A JD is preferred; CTFA or progress toward designation is expected. Bilingual English/Spanish is desirable.

Qualifications

• Five to seven plus years of trust administration or equivalent work experience.
• Ability to earn deep trust with clients and multi-generational families.
• Self-motivated and passionate about serving clients and helping them reach goals.
• Excellent communication to match client needs with possible solutions.
• JD is desirable; CTFA designation or progress toward it.

Responsibilities

• Maintains deep expertise in fiduciary, investment, tax, and wealth issues.
• Designs and delivers fiduciary solutions for high net worth clients using a relationship team model.
• Advises Relationship Managers and partners on internal fiduciary issues.
• Administers complex fiduciary and agency accounts.
• Analyzes and interprets legal instruments to determine duties and responsibilities.
• Identifies and resolves trust and estate tax-related issues.
• Works with Wealth Relationship Managers to retain and expand client relationships.
• Reviews client estate planning documents and suggests changes.
• Maintains compliance with bank policies and regulatory requirements.

Skills

Trust administration

Relationship management

Bilingual English/Spanish

Education

Juris Doctor (JD)

CTFA designation (in progress)

Job description

SUMMARY

Fulfills fiduciary responsibilities of Lone Star National Bank (LSNB) by providing expert trust administration and counsel to High Net Worth clients and their beneficiaries. Within the relationship management team, collaborates effectively and provides insights and solutions to attract, retain and grow clients who require complex strategies to protect, grow and transition personal and family wealth. Actively manages trust and agency accounts, in accordance with established policies and procedures, to a high professional standard. Retains and deepens profitable client relationships within assigned revenue base. Actively produces new revenue both as a team member and individually to meet production goals.

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.

• Maintains deep expertise in fiduciary, investment, tax, and other related wealth issues
• Designs and delivers sophisticated fiduciary solutions, using relationship team model, to high net worth clients with complex financial needs
• Advises Relationship Managers (RMs) and other partners on internal fiduciary issues

FIDUCIARY EXPERTISE

• Maintains deep expertise in fiduciary, investment, tax, and other related wealth issues
• Designs and delivers sophisticated fiduciary solutions, using relationship team model, to high net worth clients with complex financial needs
• Advises Relationship Managers (RMs) and other partners on internal fiduciary issues

TRUST ADMINISTRATION

• Administers complex fiduciary accounts and assigned agency accounts
• Analyzes and interprets legal instruments to determine duties and responsibilities of bank
• Identifies and resolves potential trust and estate tax- related issues
• Applies sound fiduciary judgment to trust matters

CLIENT MANAGEMENT

• Works with Wealth Relationship Managers to retain and expand existing client relationships
• Reviews client estate planning and trust documents and advises and works collaboratively with RMs, attorneys, etc. on recommended changes
• Anticipates and advises clients on evolving financial goals and objectives
• Provides outstanding client care and service by proactive client contacts and adherence to required service standards

COMPLIANCE

• Fulfills LSNB’s fiduciary responsibilities, ensuring retention of business, protects LSNB’s reputation by actively managing legal requirements and litigation risks
• Represents LSNB at all times and conduct all business transactions in accordance with the bank’s Code of Conduct and Ethical Standards
• Assumes accountability for all delegated work on assigned accounts

SALES

• Contributes to attaining team sales goals
• Participates in relationship reviews as fiduciary expert on high net worth teams
• Identifies and prioritizes trust and other opportunities to deepen relationships and enhance revenue
• Meets and engages with clients, prospective clients, attorneys, accountants, consultants, and co- fiduciaries
• Fosters close business relationships to develop client loyalty and new business opportunities
• Manages the hiring, daily activities, coaching, evaluating and counseling of reporting staff
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and ensures adherence by the respective department personnel
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and ensures adherence by the respective department personnel
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and ensures adherence by the respective department personnel

QUALIFICATIONS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• Five to seven plus years of trust administration or equivalent work experience
• Must be able to create and maintain deep levels of trust, confidence and credibility with clients and their multi-generational family members
• A self-motivated individual that is passionate about serving clients and helping individuals reach their financial goals and objectives
• Effective communication skills and ability to effectively identify and match client needs, wants and desires with possible solutions
• A JD is desired, CTFA is required; progress toward these designations will be considered if requisite prior experience level is met
• Bilingual in English and Spanish is desired

ORGANIZATION

• This position reports to the Director of Wealth Management
• This position oversees the Wealth Management Trust Specialists

TRAINING REQUIREMENTS

All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.

COMMUNITY INVOLVEMENT

Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

Trust Officer must be comfortable with traveling to San Antonio and the Rio Grande Valley area.

Equal Opportunity

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.

Management reserves the right to change this position description at any time according to business needs.