Wealth Management Ops Specialist — Client Experience

strittmatterwealth; Fort Worth (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Strittmatter Wealth Management Group, LLC is seeking an organized Operations Specialist to support client account management, documentation, and records accuracy in Fort Worth, TX.

You will manage account-related processes, coordinate transfers, complete forms, and maintain detailed client records while collaborating with the team to ensure a smooth client experience. The role is on-site, Monday to Friday, 8 AM to 5 PM CST.

Qualifications

• 3–5 years of administrative or operations experience, preferably in financial services or client support.
• Excellent written and verbal English communication.
• Strong attention to detail with ability to manage multiple tasks.
• Experience with CRM systems, document management, and online communication tools.
• Available to work Monday–Friday, 8 AM–5 PM CST onsite.

Responsibilities

• Support the full lifecycle of client account management, including new account setup, account maintenance, and transfer processing.
• Coordinate and facilitate 401(k) rollovers and account transfers with accuracy and professionalism.
• Complete and process all required forms and documentation promptly and correctly.
• Maintain thorough and organized tracking of account activities and updates.
• Communicate clearly and professionally with clients and internal teams to ensure all requests are handled efficiently.
• Execute trading or transaction instructions as directed, ensuring compliance with firm policies.
• Record all interactions, updates, and notes accurately in the firm's CRM system.
• Provide general administrative and operational support to the team as needed.

Skills

Administrative experience

Account management

Attention to detail

Communication skills

Independent worker

Tools

CRM systems

Document management

Online communication tools

Job description

Strittmatter Wealth Management Group, LLC is seeking an organized Operations Specialist to support client account management, documentation, and records accuracy in Fort Worth, TX.

You will manage account-related processes, coordinate transfers, complete forms, and maintain detailed client records while collaborating with the team to ensure a smooth client experience. The role is on-site, Monday to Friday, 8 AM to 5 PM CST.