Wealth Management Operations Lead

Keyes, Stange & Wooten Wealth Management, LLC; Daytona Beach Shores (FL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Holidays

Opportunity to impact growth

Job summary

Keyes, Stange & Wooten Wealth Management, LLC in Daytona Beach Shores, FL seeks an experienced Operations Manager to streamline daily functions, enhance client experiences, and ensure regulatory compliance within a boutique RIA setting.

You will lead a team of about 5, manage Salesforce workflows, oversee onboarding/offboarding, and collaborate with advisors and custodians to maintain data accuracy and service quality. A strong focus on process improvement and continuity is essential.

Qualifications

• 5+ years of operations experience in wealth management, RIA, or financial services.
• Strong knowledge of Salesforce CRM (or similar platforms).
• Solid understanding of RIA compliance requirements and regulatory environment.
• Experience with client onboarding/offboarding processes.
• Proven leadership and team management skills.
• Excellent attention to detail and organizational abilities.

Responsibilities

• Oversee and optimize daily operational workflows across the firm.
• Manage and mentor a team of approximately 5 employees.
• Develop and implement standard operating procedures to enhance efficiency.
• Identify process improvements and implement best practices.
• Generate operational reports and metrics for leadership.
• Manage Salesforce workflows, tasks, and automation.
• Ensure accurate client data management and reporting.
• Oversee technology integrations and vendor relationships.
• Train team members on system usage and best practices.
• Oversee client onboarding processes from initial documentation through account setup.
• Coordinate with advisors and custodians to ensure smooth client experiences.
• Maintain high standards for client service delivery.
• Collaborate with advisors on client account administration.

Skills

Operations management

Team leadership

Regulatory compliance

Client onboarding

Communication

Project management

Education

Bachelor's degree in business, Finance, or related field

Series 65 licensing

Tools

Salesforce CRM

Job description

Keyes, Stange & Wooten Wealth Management, LLC in Daytona Beach Shores, FL seeks an experienced Operations Manager to streamline daily functions, enhance client experiences, and ensure regulatory compliance within a boutique RIA setting.

You will lead a team of about 5, manage Salesforce workflows, oversee onboarding/offboarding, and collaborate with advisors and custodians to maintain data accuracy and service quality. A strong focus on process improvement and continuity is essential.