Wealth Management Non-Licensed Associate

Silver State Schools Credit Union; Nevada (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Silver State Schools Credit Union is seeking a Wealth Management Non-Licensed Associate to handle day-to-day clerical tasks for the Wealth Management program under the VP of Retail Services. You will schedule appointments for Members and Financial Advisors and perform administrative duties to support sales and referrals.

You will maintain client profiles, assist with marketing and outreach, and help ensure confidentiality and compliance with industry standards.

Qualifications

• High school diploma or GED; six months to one year's related experience or training.
• Knowledge and/or interest in the investment field; series 6 and/or investment license preferred, but not required.
• Strong customer service and administrative skills.

Responsibilities

• Schedule appointments for Members and Financial Advisors.
• Provide day-to-day clerical support to the Wealth Management program and staff.
• Maintain client profiles and records; manage referrals and outreach.
• Assist with marketing efforts and client communications for the wealth team.
• Maintain confidentiality of member information per policy and privacy rules.
• Support compliance with FINRA and partner standards; ensure accurate reporting.

Skills

Administrative support

Scheduling appointments

Customer service

Education

High school diploma or GED

Tools

Brokerage software

Job description

Full Time (40 Hours)

Monday - Friday

8:30 AM - 5:30 PM

Headquarters 630 Trade Center Dr Las Vegas, NV 89119

PURPOSE

The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Prioritizing People Over Profit", by providing outstanding service to both members and internal members.

• To deliver service in alignment with our Service Commitments:
  • I will earn respect and build trust by acting with integrity in every situation.
  • I will understand my role in supporting the team to achieve our purpose.
  • I will focus on people over products and build lasting relationships.
  • I will take ownership and accept responsibility.
  • I will treat my coworkers with the same high standards as I treat my member.
  • I will continuously look for ways to improve myself, my credit union, and my community.
  • I will accept there is no "they". We are one working toward the same mission.
  • I will commit to the core values.
• Meet all established service goals.

SUMMARY

Under the direction of the Vice President of Retail Services, this position is responsible for all clerical aspects of our Wealth Management Program. The Wealth Management Non-Licensed Associate is responsible for day-to-day clerical operations of the program, including but not limited to scheduling appointments for Members and Financial Advisors. Additionally, this role will perform administrative functions in support of sales/referrals, outbound referral calls, client maintenance, liaison between the Financial Advisor and Credit Union Staff, all to achieve all Wealth Management Program and Credit Union goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Distribute approved informational literature regarding the brokerage, investment advisory and insurance products and services offered by the Registered Representative, upon FI Member or Member request.
• Ensures that the Wealth Management program meets compliance standards as established by regulatory agencies, FINRA, and/or our Wealth Management Partner, TruStage.
• Contacts current and prospective clients to schedule appointments for the Financial Advisor, follows up on referrals and compiles weekly activity reports.
• Administrative support to Financial Advisor(s) to include but not limited to – Maintenance of advisor schedule, appointments and calendar, outbound referral calls, assist in managing advisor calls / messages, create and manage client profiles, contact information and requests.
• Processes paperwork on sales activities, establishes and maintains client files, files vendor statements, submits expenses for payment, takes incoming calls, processes incoming and outgoing mail, keeps supplies and brochures (prospectus and applications) current and maintains updated records. Works with multiple investment firm associates to ensure member/client needs are being met.
• Maintains client database for tracking purposes. Uses brokerage software for providing clients with investment performance information.
• Assists with marketing efforts as needed including targeted mailings, outbound referral calls, organizing seminars and staff meetings and displaying lobby materials.
• Keep track of employee referrals and then reports them monthly to ensure payout, while providing program reports, including monthly results, employee referral incentive payouts, revenues generated and growth of the program.
• Looks for opportunities to cross-sell and/or refer credit union products and services to investment clients.
• Maintains confidentiality of member information by adhering to SSSCU's policies and procedures for data security and privacy.
• Other duties assigned.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); or six months to one year's related experience and/or training; or equivalent combination of education and experience. Knowledge and/or interest in the investment field; series 6 and/or investment license preferred, but not a requirement.

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

DRUG-FREE WORKPLACE