Wealth Management Client Success Specialist

First Horizon Corp.; Brentwood (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

First Horizon Corp. in Brentwood, TN is seeking a Wealth Management Client Sales Specialist to support advisors on a full-service platform.

You will handle client contact, relationship building, referrals, and ensure data integrity across source systems while maintaining confidentiality and compliance. You will manage account openings, processing transfers, and ongoing client activity reviews, with opportunities to attend meetings and events; the role requires strong organizational and

Qualifications

• 0-2 years’ experience required; 2-4 years’ experience preferred
• High School diploma required for consideration (or equivalent); Bachelors preferred
• Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
• Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
• FINRA Licenses : Series 7, 66/63 preferred
• Appropriate State Life & Health Insurance licenses preferred

Responsibilities

• Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
• Extensive client contact , involved in all activities that align with prospective and existing clients
• Performs account maintenance including money transfer requests, address changes, etc.
• Serves as liaison and between sales team, compliance, and other business lines throughout the firm
• Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
• Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
• May attend client meetings, prospect meeting, and client/marketing events
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
• Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
• Fulfill financial advisor requests and resolve service-related issues and inquiries
• Process tasks and resolve issues in a timely and accurate manner
• Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
• Maintain a focus on continuous improvement and provides feedback on system enhancements
• Master technology to ensure it is being used to its full benefit.

Education

High School diploma (or equivalent)

Bachelor's degree (preferred)

Job description

First Horizon Corp. in Brentwood, TN is seeking a Wealth Management Client Sales Specialist to support advisors on a full-service platform.

You will handle client contact, relationship building, referrals, and ensure data integrity across source systems while maintaining confidentiality and compliance. You will manage account openings, processing transfers, and ongoing client activity reviews, with opportunities to attend meetings and events; the role requires strong organizational and