Wealth Management Client Services Associate

UBS; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

UBS in Cincinnati seeks a Registered Client Associate to serve as the primary contact for clients, manage scheduling, and prepare materials for meetings. You will handle account transactions, documentation, and client inquiries while remaining aligned with Firm policies and technology platforms.

The role requires a Bachelor’s degree, active Series 7 and 66 licenses, and 3+ years in client service within financial services.

Qualifications

• Bachelor’s degree required; preferred fields include communications, business, or finance.
• Active Series 7 and Series 66 licenses required.
• Ideally 3+ years of client service experience, preferably within the financial services industry.
• Strong interpersonal communication skills with a client-first mindset.
• Attention to detail and organizational abilities.
• Ability to prioritize multiple tasks at once and adapt in a dynamic, fast-paced environment.

Responsibilities

• Serve as the first point of contact by managing inbound client calls and initiating outbound calls as needed.
• Schedule client meetings, maintain accurate calendars, and coordinate availability for advisors and clients.
• Assist in preparing reports, presentations, and other materials for client meetings.
• Process client requests and approvals, including account transactions, disbursements, and investment-related changes.
• Open new accounts, gather and verify client information, and prepare and process required documentation.
• Research and resolve complex or unique client inquiries in a timely and professional manner.
• Prepare, track, and submit expense reports.
• Maintain up-to-date knowledge of firm policies, procedures, and technology platforms.

Skills

Client service

Communication

Organization

Education

Bachelor’s degree

Job description

UBS in Cincinnati seeks a Registered Client Associate to serve as the primary contact for clients, manage scheduling, and prepare materials for meetings. You will handle account transactions, documentation, and client inquiries while remaining aligned with Firm policies and technology platforms.

The role requires a Bachelor’s degree, active Series 7 and 66 licenses, and 3+ years in client service within financial services.