Wealth Management Client Sales Specialist

Confidential; Maryville (TN); On-site; USD 48,000 - 72,000; Full time

Job summary

Confidential Wealth Management is seeking a Client Sales Specialist to support advisors on a full-service platform, handling client contact, relationship building and referrals while ensuring data integrity and compliance.

The role involves account openings, maintenance, and collaboration with sales, compliance and back-office teams in a fast-paced environment; prior FINRA licensing and Life/Health licenses are preferred.

Qualifications

• 0-2 years’ experience required; 2-4 years’ experience preferred.
• High School diploma or equivalent; Bachelor’s degree preferred.
• Proficient use of Microsoft Office; DocuSign experience preferred.
• Accurate typing, spelling and grammar; strong written and verbal communication.
• FINRA Licenses: Series 7, 66/63 preferred; Life & Health licenses preferred.

Responsibilities

• Provide overall support to management, advisors and staff; manage files and back-office processes.
• Extensive client contact and involvement with prospective and existing clients.
• Assist with account maintenance, money transfer requests and address changes.
• Coordinate with sales, compliance and other business lines; manage account opening processes.
• Review client activity for accuracy and reconciliation; attend client meetings as needed.
• Handle inquiries, ensure confidentiality and adhere to policies; drive process improvements.
• Master technology to maximize its benefits and ensure data integrity.

Skills

Client relationship

Sales support

Communication skills

Data entry accuracy

Time management

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

DocuSign

Job description

Location : On site listed in the job posting.SummaryThe Wealth Management Client Sales Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Sales Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.

Essential Duties And Responsibilities

• Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
• Extensive client contact , involved in all activities that align with prospective and existing clients
• Performs account maintenance including money transfer requests, address changes, etc.
• Serves as liaison and between sales team, compliance, and other business lines throughout the firm
• Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
• Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
• May attend client meetings, prospect meeting, and client/marketing events
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
• Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
• Fulfill financial advisor requests and resolve service-related issues and inquiries
• Process tasks and resolve issues in a timely and accurate manner
• Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
• Maintain a focus on continuous improvement and provides feedback on system enhancements
• Master technology to ensure it is being used to its full benefit.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

• 1. 0-2 years’ experience required; 2-4 years’ experience preferred2.
• 2. High School diploma required for consideration (or equivalent); Bachelors preferred3.
• 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred4.
• 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful5.
• 5. FINRA Licenses : Series 7, 66/63 preferred6.
• 6. Appropriate State Life & Health Insurance licenses preferred