Wealth Card Relationship Manager – AVP

Citi; New York (NY); On-site; USD 109,000 - 164,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life, accident, and disability ins.

Wellness programs

Paid time off

Job summary

Citi Wealth in New York is seeking a seasoned Strategy & Development professional to oversee the Wealth US Credit Card offering, coordinating with US Consumer Cards and Wealth teams. You will work across Business, Product, Data & Analytics, Tech, Finance, Fraud, Credit Risk, Operations and Servicing to improve client delivery and experience.

The role emphasizes risk awareness, strong relationship management, and delivering strategic initiatives within Citi Wealth Lending.

Qualifications

• 3–6+ years in financial services, preferably credit cards, lending, or wealth management.
• Strong relationship management across teams.
• Analytical with ability to interpret data and derive insights.
• Clear written and verbal communication with stakeholders.
• Highly organized with strong attention to detail and ability to juggle multiple priorities.
• Familiarity with risk and control principles in financial services.
• Proficiency in Excel and PowerPoint.

Responsibilities

• Support ongoing development and enhancements of the Wealth US Credit Card offering.
• Serve as a primary contact for Bankers and Financial Advisors on US Cards inquiries.
• Coordinate with internal partners across Business, Product, Data & Analytics, Tech, Finance, Fraud, Credit Risk, Operations and Servicing.
• Analyze performance data and client feedback to identify opportunities for improvement.
• Contribute to process improvements to streamline workflows and efficiency.
• Ensure adherence to Citi’s risk and control framework and governance culture.
• Collaborate across teams to align on client needs and delivery of solutions.
• Assist in strategic initiatives and product enhancements led by senior team members.

Skills

Relationship management

Analytical mindset

Data interpretation

Communication skills

Attention to detail

Problem-solving

Risk & controls knowledge

Excel & PowerPoint

Education

Bachelor’s degree

Tools

Microsoft Excel

PowerPoint

Job description

Citi Wealth in New York is seeking a seasoned Strategy & Development professional to oversee the Wealth US Credit Card offering, coordinating with US Consumer Cards and Wealth teams. You will work across Business, Product, Data & Analytics, Tech, Finance, Fraud, Credit Risk, Operations and Servicing to improve client delivery and experience.

The role emphasizes risk awareness, strong relationship management, and delivering strategic initiatives within Citi Wealth Lending.