Wealth Banking Associate - Client Service & Compliance

Northern Trust; New York (NY); On-site; USD 61,000 - 91,000; Full time

Job summary

Northern Trust in New York invites applicants for a client account servicing role within Wealth Management. You will execute client requests, submit wires, transfer funds, open/close accounts, and maintain accurate records while upholding policy guidelines.

We value 2–3 years of related experience, strong client service and problem-solving skills, and the ability to work independently or in a team; familiarity with banking applications and risk/compliance is a plus.

Qualifications

• 2-3 years of related experience
• Strong client service, problem solving, and organizational skills
• Ability to think critically and to work independently and as part of a team

Responsibilities

• Executes and/or submits client account servicing requests within appropriate time frames, including wires and fund transfers, opening and closing accounts, maintenance of records, imaging of documents, and researching client issues.
• Handles paying and receiving activities, including cash transactions and daily balancing activities, and adheres to WM Lobby Banking Operations policies and procedures.
• Develops a strong understanding of required steps involved with each request, communicates with relationship management and NCSS teams as appropriate.
• Maintains a strong understanding of policies and procedures and addresses requirements in a timely fashion with risk and compliance guidelines, escalating issues when needed.
• Develops knowledge of business applications and online tools to maintain high standards of servicing and keep up with latest enhancements.
• Assist with maintenance and servicing of Safe Deposit Boxes where available.
• Keeps informed of products and compliance requirements to respond to client questions and assist in selling services to expand relationships.
• Monitors banking reports and assists with banking audits as directed by the Team Leader / Manager.

Job description

Northern Trust in New York invites applicants for a client account servicing role within Wealth Management. You will execute client requests, submit wires, transfer funds, open/close accounts, and maintain accurate records while upholding policy guidelines.

We value 2–3 years of related experience, strong client service and problem-solving skills, and the ability to work independently or in a team; familiarity with banking applications and risk/compliance is a plus.