WDVA Program Specialist 3 - Admissions, Full-Time, Internal Only, Washington Veterans Home

State of Washington; Port Orchard (WA); Ibrido; USD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work option

Descrizione del lavoro

Washington Veterans Home in Port Orchard, WA, seeks an Admissions Program Specialist 3 to manage all aspects of admissions for Veterans and their families. This in-person role may include hybrid telework based on business needs and requires coordinating with hospitals, insurance, and care teams.

The position emphasizes comprehensive pre-admission assessments, documentation, and ensuring appropriate level of care, with strong emphasis on collaboration across staff and external partners.

Competenze

• Two years of planning, policy analysis, coordination with public/private agencies.
• Two years’ work experience in admissions/coordinator role or equivalent.
• Must be proficient in English reading, writing, speaking.

Mansioni

• Leads pre-admission assessment for admissions.
• Coordinates financial/insurance aspects of admissions.
• Gathers medical info for care level and admission decisions.
• Coordinates discharge planning and admission scheduling.
• Handles admission inquiries from hospitals and facilities.
• Conducts admission screenings and ensures appropriate care matches.

Conoscenze

Planning and coordination

Policy analysis

Public sector coordination

English proficiency

Formazione

Bachelor’s Degree

Strumenti

Outlook

Word

Excel

PowerPoint

Descrizione del lavoro

Program Specialist 3, Admissions

Internal Only.

Full-Time, Permanent.

Washington Veterans Home

Use your planning and coordination with the public skills to Serve America's heroes! Our team is pleased to announce we are now accepting applications for Full-Time Program Specialist 3, to manage all aspects of admissions here at the historic Washington Veterans Home in beautiful Port Orchard, Washington!

Please note: This position is for Internal applicants only.

The work schedule for this position is Monday through Friday, 8:00 am to 4:30 pm.

This position may be eligible for hybrid telework based on business needs, as approved by the appointing authority. The position will still require in-person presence.

* This position has been posted within the assigned pay range through Step L. Step M has not been published as this is considered the longevity step, in alignment with state HR compensation rules.

Updated as of July 1 2025: This position is eligible for "Supplement Basic Shift Premium" for 24/7 Facilities. Employees who are assigned to a facility that provides direct care to residents, patients, and/or clients and whose duties are required to be performed on location will receive an additional one dollar ($1.00) per hour of supplemental basic shift premium for each hour of basic shift premium. This shift premium does not apply to overtime hours. The supplemental basic shift premium shall expire on June 29 2027.

At the Washington State Department of Veterans Affairs (WDVA), we are passionate about our mission of "Serving Those Who Served." As a national leader in our advocacy for nearly 500,000 Veterans and their family members, we strive to connect them to earned benefits as well as innovative programs focused on their overall health and wellness. In addition, we provide critical community services through a variety of programs, and at our four State Veterans Homes located in Orting, Port Orchard, Spokane, and Walla Walla. These locations provide Medicare and Medicaid nursing home care to Veterans, including, in some instances, their spouses, widows, or Gold Star Families.

As the Admissions Program Specialist 3, you will act as the program liaison/consultant for all aspects of admissions to the Washington Veterans Home for Veterans, their families, community providers and the public in general, as well as with regards to all levels of staff throughout the Agency and in communities state-wide regarding admissions and the process for admissions to a Washington State Veterans Home.

Some of what you'll do:

• Leads, ensures collaborative accomplishment of comprehensive pre-admission assessment of individuals considered for admission addressing all relevant issues/elements (e.g. Demographics, Medical History, insurance/payment verification, family and support system, language and communication ability, medication list and pharmacy cost estimate, durable medical equipment, physical assistance needs, history of falls, skin condition, cognitive functioning, level of dementia care required, emotional/psychiatric needs, behavior concerns, and prior living arrangements).
• Coordinates all aspects of an admission to encompass financial/insurance (Medicare, Medicaid, 70-100% SCD and Private Pay) facets of admissions and gathers appropriate medical information from a variety of sources for making a level of care and appropriateness for admission decision.
• Assesses and obtains from potential residents and resident’s representatives sufficient pre-admission data to determine level of care and ability of the Home to properly care for resident.
• Coordinates disbursement of medical information, equipment needs, and transportation and sets admission date to ensure resident’s continuity of care and smooth transition for resident & family.
• Receives, prioritizes, and handles admission inquiries from individuals, hospitals, other nursing homes, and other sources of admissions.
• Personally, and in collaboration with appropriate others, conducts admission screening of potential residents; determining level of care, services required, equipment needs; match with the Home with regards to these as well as: psychosocial dimensions and payment means.
• Participates in the decision-making process and conveys authorization for acceptance of residents; confirms clinical care and financial approval and subsequently ensures coordination of admissions with appropriate staff.
• Helps expedite admission process for admissions emergency and urgent situations.
• Supports identification and coordination, as beneficial, with staff regarding services needed by a resident prior to resident’s admission.
• Compiles, records, and distributes admission paperwork, ensuring all required documentation is properly filled out and input into system.
• Welcomes resident and their family on admission of resident as appropriate.
• Contributes to the development and implementation of strategies to optimize admissions of individuals requiring care which the Home is capable and authorized to provide.
• Receives, prioritizes, and processes prospective resident referrals and inquiries from individuals, hospitals, nursing homes and other sources of admission; and disseminates this information, as part of collaborative process, to other elements of the admission consideration process (e.g. nursing leadership, Veterans Benefit Specialists, housekeeping, physicians).
• Communicates regularly and deploys meticulous follow-up with discharge planners of sources of referral for admission to the Home.
• Conducts, or arranges for facility tours, as feasible, of potential residents and families; ensuring that appropriate information is also available for others that may be conducting the tour.
• Arranges and accomplishes appointments with interested individuals and personally conducts tours of the Home or arranges for the provision of them by others.
• And much more!

*Full Position Description is available upon request

Required:

• Two years of experience including planning, policy analysis, coordination, and consultation with a variety of public and private agencies, organizations, and/or levels of government.
• Minimum 2 years’ work experience as an Admission Program Coordinator or equivalent role in terms of responsibility and required skills and abilities.
• Must be proficient in the English language and be able to read, write and speak English.

Agency Required Competencies for all positions:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred/Desired:

• Bachelor’s Degree
• Extensive Computer Skills – Outlook, Word, Excel, Power Point
• In-depth knowledge of Insurances and Insurance Procedures
• Medical terminology competency
• The ability to work independently if/as needed

Special Requirements:

• Must be able to pass a DSHS BCCU Background Check prior to beginning services and every two (2) years in accordance with WDVA Policy 615.000 Background Checks. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Must be at least 18 years of age.
• Must comply with annual Tuberculin Screening in accordance with DVA policy 670.000 Tuberculosis Testing.
• Requires medical evaluation, fit testing, training, and use of respiratory protection as required by the Washington Industrial Safety and Act standards. Must be able to wear a respirator, medical gloves, gowns, eye protection, and other personal protection as required by a job or task.
• Must maintain regular and reliable attendance and be willing to work as needed.
• Must successfully complete, within mandated timeframes, employee orientation and all other mandatory annual, in-service, and other required training.
• Must become familiar and comply with all DVA policies and procedures and Collective Bargaining Agreements as applicable.
• Must sign the confidentiality statement for all employees.
• Positions requiring travel must have a valid unrestricted driver’s license and must be insured if driving a privately owned vehicle on state business.
• Must maintain a valid Washington State Driver's License.
• Candidates who are offered a job with WDVA must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.

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Other Information:

• This position is represented by the Washington Federation of State Employees.

Diversity, Equity, and Inclusion Employer

Here at YOUR Washington Department of Veterans Affairs our employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or Veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the mission of the agency. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures on how we can provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need assistance in the application process or testing process, or those needing this announcement in an alternative format, may call [phone]. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

Here at the Washington Department of Veterans Affairs, we are proud of our award-winning diverse and inclusive organization.