WC Underwriting Assistant - Efficient Policy Processing

Chubb Insurance Hong Kong; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Chubb Insurance Hong Kong in Philadelphia, PA, is seeking a Workers’ Compensation Underwriting Assistant for the COU Processing Center. You will support the Global Casualty Major Complex unit with registration, policy issuance, and post-bind processing, ensuring accurate premium records and timely transactions.

Collaborating with branch offices and internal teams, you will gather information, resolve inquiries, and maintain service standards while monitoring work queues to ensure efficient

Responsibilities

• Provide high-quality policy servicing and underwriting support to the Global Casualty Major Complex unit.
• Complete registration, policy issuance, and post-bind transactions accurately and timely.
• Ensure premiums are registered correctly and reflected in the processing system.
• Use appropriate forms/endorsements to submit policies to stakeholders.
• Communicate with branch offices to verify policy details.
• Maintain/exceed service standards for production, service, and customer support.
• Monitor work queues and ensure timely processing of requests.
• Identify and communicate system-related issues to teams.

Job description

Chubb Insurance Hong Kong in Philadelphia, PA, is seeking a Workers’ Compensation Underwriting Assistant for the COU Processing Center. You will support the Global Casualty Major Complex unit with registration, policy issuance, and post-bind processing, ensuring accurate premium records and timely transactions.

Collaborating with branch offices and internal teams, you will gather information, resolve inquiries, and maintain service standards while monitoring work queues to ensure efficient