WC-Host/Door

WHISKEY CAKE INT'L PLAZA, LLC; Tampa (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

401k

Growth opportunities

Job summary

Whiskey Cake Intl Plaza, LLC in Tampa, FL is seeking upbeat hospitality staff to greet guests, manage reservations, and ensure a positive dining experience.

The role emphasizes personable communication, punctuality, and teamwork; prior restaurant experience is nice but not required. We offer benefits such as medical insurance and a 401k, with room for growth.

Join our team and contribute to a welcoming, energetic environment where guests feel valued from check-in to farewell.

Qualifications

• High School diploma or equivalent.
• Must be able to read, write, and speak English.
• Stand for long periods and lift a minimum of 50 lbs.
• OpenTable experience is a plus.

Responsibilities

• Interact with guests in a friendly, professional manner.
• Manage reservations and seating flow.
• Hold tables when needed and upsell cocktails/appetizers.
• Maintain clean, organized front-of-house areas.
• Answer phone calls and route to proper departments.
• Provide exceptional guest experiences from arrival to departure.

Skills

Customer service

Communication

English proficiency

Team player

Education

High School diploma

Tools

OpenTable

Job description

At Whiskey Cake our team members (aka badasses) are gregarious and extraverted, with an invigorating impact on people. Skillful with the emotional aspects of the guest experience, our best team members connect with their guests more than just the specific details of the menus and leverage this information to deliver hospitality efficiently & quickly. Some may say they're in the restaurant business, at Whiskey Cake we are in the people business.

BENEFITS

• Medical Insurance benefits are available for hourly workers who average 30 hours per week within 90 days of hiring or average 30 hours per week at the next open enrollment.
• 401k available after 1 year (12-month period with 1,000 hours of service) and must be 21 years or older.
• Multiple pathways for growth and development.

Qualifications

• Fun, energetic, and work with a genuine care for the guest experience
• Prior restaurant experiences is desired, but not required.
• High School diploma or equivalent
• Must be able to read, write, and speak English.
• Stand for long periods & be able to lift a minimum of 50 lbs.
• OpenTable experience is a plus.

Responsibilities

• Interact with all guests and co-workers in a professional, hospitable, and friendly manner.
• Arrive on time for scheduled shifts, ready to work. The proper uniform should be worn at all times including dress, make-up, hair, and jewelry.
• Properly accept and book reservations. When there is not the guest’s desired time available, offering an alternative time slot or option to ensure the guest joins us.
• Calculate, note, and quote accurate wait times. When the wait is extensive, being sure to offer the bar for cocktails and appetizers before heading to the table for dinner.
• Keep floors, entry, and aisleways clean and free of debris.
• Assist in bussing tables, when we are on a wait or in need of a table immediately.
• Provide guests “right of way” and assist guests needing directions around the restaurant.
• Genuinely thank all departing guests for dining with us and welcome all guests joining us.
• Be familiar with all restaurant information to be able to answer any guest questions or address any concerns.
• Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.