WayStation Coordinator & Driver

Humane Rescue Alliance; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

St. Hubert’s is seeking a Transport and Administrative Services Associate to support the WayStation program, coordinating the transport of 3,500+ dogs yearly across 80 partner locations nationwide.

You will assist in planning, scheduling, and driving duties to ensure safe, humane handling of animals. Responsibilities include loading/unloading, maintaining records in the animal management software, communicating with partners, and representing the organization professionally.

Qualifications

• Experience in an animal shelter environment is preferred.
• Reading medical paperwork and identifying issues at intake.
• Proficiency with Microsoft Office and email.
• Valid driver’s license with a clean driving record.
• Excellent communication and interpersonal skills.
• Ability to work after hours and weekends.
• Love of animals and calm interaction with them.

Responsibilities

• Provide safe and humane transport of animals.
• Operate and maneuver a large vehicle in compliance with regulations.
• Load and unload dogs under direction of transfer coordinators.
• Update and maintain WayStation Program agreements, spreadsheets, and files.
• Communicate with partners and maintain relationships.
• Perform other duties as assigned.

Skills

Animal handling

Driving large vehicle

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Tools

Microsoft Office

Job description

Job Summary

Provide transport and administrative services in support of St. Hubert’s Sister Shelter WayStation Program which coordinates and executes the transport of 3,500 + dogs per year between 80 source and destination partners throughout the country offering a unique hands-up approach to our source partners by assisting in both coordination and driving.

Essential Duties & Responsibilities

Provide transport services:

• Responsible for safe and humane transport of animals following all best practices of transport.
• Safely operate and maneuver a large vehicle, in compliance with rules and regulations for passenger and animal transport.
• Load and unload dogs in a safe and humane manner under the direction of transfer coordinators.

Job Summary

Provide transport and administrative services in support of St. Hubert’s Sister Shelter WayStation Program which coordinates and executes the transport of 3,500 + dogs per year between 80 source and destination partners throughout the country offering a unique hands-up approach to our source partners by assisting in both coordination and driving.

Essential Duties & Responsibilities

Provide transport services:

• Responsible for safe and humane transport of animals following all best practices of transport.
• Safely operate and maneuver a large vehicle, in compliance with rules and regulations for passenger and animal transport.
• Load and unload dogs in a safe and humane manner under the direction of transfer coordinators.

Provide Administrative Services

• Update and maintain WayStation Program agreements, spreadsheets, and files.
• Research and compile information to support WayStation Program as needed.
• Enter and track animals in the animal management software system.
• Keep track of post-transport reports and communicate with partners.

Maintain good relationships with transport partners.

• Keep current on St. Hubert’s policies and common animal welfare practices and be able to communicate these properly
• Always represent St. Hubert’s in a professional and courteous manner. Provide quality service to the public, volunteers, and employees recognizing their individual contributions to the success of the organization.
• Perform other duties and special projects as assigned.

Qualifications And Requirements

• Knowledge of animal behavior and proper handling skills, and willingness and ability to handle dogs, cats, and other species with or without assistance.
• Knowledge of or ability to learn best practices in animal transport and emergency procedures.
• Ability to read medical paperwork/spreadsheets and recognize medical issues at intake.
• Proficiency in humane medical animal handling practices, including the ability to obtain certification in animal first aid.
• Knowledge of general office procedures. Proficiency with computer technology to efficiently accomplish work, using Microsoft Office programs, email, and the internet.
• Excellent communication and interpersonal skills with a customer service orientation. Ability to communicate effectively, courteously, and professionally with a variety of individuals representing the public, board members, volunteers, donors, and employees.
• Ability to work effectively, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
• Ability to be flexible, detail-oriented, and able to prioritize.
• Ability to establish and maintain effective working relationships with colleagues, the public, and other stakeholders.
• Able to work well under pressure, in emotionally charged situations, and handle confrontation politely and professionally while finding a solution
• Love of animals and ability to interact with them in a calm, non-threatening manner
• Possess and maintain a valid driver's license with a good driving record.
• Ability to work after hours, on weekends, and on holidays as needed.
• Ability to safely operate and maneuver large organization vehicles.
• Passion for St. Hubert’s mission, and for caring for all animals regardless of age, breed, temperament, or species, and supporting and educating members of the public, free of judgment or bias.

Physical Requirements And Work Environment

• Regularly moves about all locations to coordinate work.
• Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted.
• Ability to be comfortable working with cats, dogs, small animals, reptiles, fish, and wildlife.
• Ability to perform strenuous physical activity daily, including but not limited to lifting and carrying, reaching, stooping, standing, squatting, and bending.
• Ability to safely manage exposure to chemicals, dust, dirt, water, stacked material, varying temperatures, and electrical equipment.
• Due to the nature of shelter work, may be exposed to deceased, fractious, or aggressive animals; hostile or irate persons; zoonotic or other diseases; unpleasant noises, odors, or sights; and extreme temperatures.

Education And Experience

• Minimum one year of experience in an animal shelter environment.

Salary premium may be offered for multilingual candidates proficient in Spanish, French, and Mandarin.

St. Hubert’s is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them.