Wax Specialist & Peer Trainer — Elevate Guest Experience

European Wax Center, Inc.; Town of Monroe (NY); On-site; USD 54,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan + Paid Time Off + Paid Par

Company-paid Life and DisabilityIns

Flexible Scheduling and Team-First

Guaranteed Full-Time Hours

Ongoing training, education, andcareer

Job summary

European Wax Center, Inc. in New York is seeking licensed estheticians and cosmetologists to join our Wax Specialist Development Program and advance to Peer Trainer.

You will perform waxing services on the floor, coach new hires, and uphold EWC standards while delivering an exceptional guest experience. Successful candidates will complete a 12-week training track, support center leaders, and help grow guest loyalty.

Qualifications

• Active esthetics or cosmetology license as required by applicable state regulations.
• Interest in waxing hair removal.
• Strong interpersonal, communication, and relationship-building skills.
• Full-time, open availability strongly preferred.
• Ability to lift up to 25 lbs.
• Complementary Waxing Services
• 50% Off Retail Products
• Medical, Dental, and Vision Insurance (for eligible employees)
• 401(k) Plan + Paid Time Off + Paid Parental Leave
• Company-paid Life and Disability Insurance
• Flexible Scheduling and a Supportive, Team-First Culture
• Guaranteed Full-Time Hours (for eligible peer trainers)
• Ongoing training, education, and career pathing opportunities

Responsibilities

• Perform waxing services in accordance with EWC protocols, safety standards, and service expectations.
• Create a welcoming, comfortable, and professional experience for every guest.
• Conduct thoughtful consultations and educate guests on waxing routines, aftercare, and recommended products.
• Build guest loyalty through personalized service, consistency, and relationship-building.
• Maintain a clean, organized, sanitized, and guest-ready wax suite.
• Meet or exceed established performance expectations related to services per ticket and retail product sales.
• Model EWC service standards, behaviors, brand expectations, and technical best practices during every shift.
• Support the onboarding and development of new Wax Specialists through hands-on training, observation, demonstration, practice, and feedback.
• Reinforce training concepts after formal onboarding to help Wax Specialists successfully transition from learning to consistent execution on the floor.
• Provide supportive, specific, and actionable peer-to-peer coaching in the moment.
• Help Wax Specialists strengthen technical execution, consultation skills, guest communication, product knowledge, rebooking behaviors, and overall confidence.
• Demonstrate techniques and best practices while explaining the “why” behind EWC standards.
• Celebrate progress and recognize strong performance to encourage continued development.

Skills

Licensed Esthetician

Cosmetology License

Job description

European Wax Center, Inc. in New York is seeking licensed estheticians and cosmetologists to join our Wax Specialist Development Program and advance to Peer Trainer.

You will perform waxing services on the floor, coach new hires, and uphold EWC standards while delivering an exceptional guest experience. Successful candidates will complete a 12-week training track, support center leaders, and help grow guest loyalty.