Wax Specialist - Expert Guest Experience Pro

European Wax Center, Inc.; Marshall Corner (MA); On-site; USD 36,000 - 54,000; Full time

Job summary

European Wax Center, Inc. is seeking a Wax Specialist to provide high-quality waxing services and exceptional guest experiences.

You will educate guests on our products and uphold cleanliness standards in all waxing suites, while achieving KPI targets and contributing to a positive team environment. Responsibilities include building a loyal guest base, following Artemis Wax and center protocols, and maintaining professionalism in a fast-paced setting.

Qualifications

• Exceptional interpersonal and communication skills for guest consultations.
• Strong attention to detail for precise waxing services.
• Self-motivated and process-focused work style.
• Ability to adapt to varying guest preferences and comfort levels.
• Excellent skincare product knowledge and recommendations.

Responsibilities

• Perform high-quality waxing services following standards and protocols.
• Build a book of business and retain guests using rebook scripts.
• Educate guests on European Wax Center products to enhance results.
• Maintain cleanliness, sanitation, and hygiene in waxing suites.
• Meet brand KPI targets and contribute to a positive work environment.

Skills

Interpersonal communication

Attention to detail

Customer education

Adaptability

Education

Esthetician or Cosmetology license

Job description

European Wax Center, Inc. is seeking a Wax Specialist to provide high-quality waxing services and exceptional guest experiences.

You will educate guests on our products and uphold cleanliness standards in all waxing suites, while achieving KPI targets and contributing to a positive team environment. Responsibilities include building a loyal guest base, following Artemis Wax and center protocols, and maintaining professionalism in a fast-paced setting.