WAX SPECIALIST

European Wax Center; Vienna (VA); On-site; USD 25,000 - 39,000; Full time

Job summary

European Wax Center in Vienna, VA is seeking a Wax Specialist to deliver high-quality waxing services with professionalism and guest care. You will follow established patterns and maintain guest satisfaction, while educating guests on our product line.

In this role you’ll build a loyal guest book, uphold cleanliness and safety standards, and contribute to a positive team environment by living Artemis Wax core values and providing exceptional service to every guest.

Qualifications

• Valid state Esthetician or Cosmetology license required.
• Exceptional interpersonal and communication skills with guests.
• Strong attention to detail for precise waxing services.
• Ability to adapt to varying guest preferences and comfort levels.
• Knowledge of skincare and waxing products to recommend options.

Responsibilities

• Perform high-quality waxing services following brand standards and techniques.
• Build a book of business and retain guests with rebook scripts and exceptional service.
• Educate guests on European Wax Center product line to enhance results.
• Uphold cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain KPI metrics according to brand standards.
• Contribute to a positive and professional work environment aligned with core values.
• Train and model expected behaviors and processes.

Skills

Interpersonal skills

Guest service

Communication

Attention to detail

Education

High School diploma

Job description

Job Details

• Job Location: VA - Vienna - Vienna, VA 22180
• Position Type: Part Time/Full Time
• Education Level: High School
• Travel Percentage: None
• Job Shift: Any - Monday through Sunday
• Job Category: Licensed Esthetician/Cosmetologist

Position Summary

As a Wax Specialist at European Wax Center, you play a crucial role in delivering exceptional waxing services to our valued guests. Your expertise, professionalism, and commitment to excellence will contribute to creating a positive and confidence-boosting experience.

Artemis Wax Core Values

• We are Team Players
• We Play to Win
• We Bring the Energy
• We are Committed

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using our rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance their overall experience and results.
• Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist Key Performance Indicators (KPI) according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
• Train and role model the expected behaviors and processes put forward by European Wax Center.

Work Environment

• Must be able to work effectively in stressful environments, communicate with others and accept constructive feedback from direct supervisors.
• Must be able to adapt to change in activity frequently as the business requires.
• Most work performed indoors. Temperature is moderate and controlled.
• Must be able to stand or sit at a desk for up to hours per day. Standing, walking, and sitting are required. Length of time at these tasks varies from day to day.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 50 lbs. occasionally.
• Talking and hearing occur continuously in the process of communicating with clients, co-workers, and management.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Exceptional interpersonal and communication skills, ensuring clear and effective consultations with guests.
• Strong attention to detail, ensuring precise and efficient waxing services. Self-motivated and process focused.
• Ability to adapt to varying guest preferences and comfort levels. Outstanding communication skills.
• Knowledge of skincare and waxing products, with the ability to recommend products based on individual guest needs.
• Commitment to maintaining a clean and organized work environment.
• Adherence to all state sanitation and licensing requirements.