Wax Specialist

Naples Wax Center; Estero (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary

Medical Dental Vision

401K with Corporate Match

Generous PTO Plan

Job summary

Naples Wax Center is seeking a Wax Specialist to perform waxing services for guests and to foster lasting relationships in a luxurious, fast-paced environment. The role includes promoting in-center offers and maintaining a clean, compliant wax suite while ensuring guest satisfaction.

Ideal candidates are licensed estheticians or cosmetologists in Florida, with strong communication and teamwork skills. The position reports to management and offers growth within the center.

Qualifications

• For esthetician/cosmetology license in Florida, maintain current credentials.
• Strong communication and client-relations abilities are required.
• Ability to collaborate with management and peers in a fast-paced spa setting.

Responsibilities

• Perform waxing services and educate guests on promotions and aftercare.
• Maintain clean, sanitized wax suite and equipment.
• Pre-book appointments and assist with guest referrals to boost bookings.
• Adhere to schedules and report maintenance or supply needs promptly.
• Provide memorable guest experiences using NWC terminology and scripts.

Skills

Interpersonal skills

Communication

Teamwork

Customer service

Education

Florida license esthetician/cosmetologist

Job description

Description

At Naples Wax Center (NWC), indulge in our expansive selection of body and facial waxing services within our luxurious and inviting atmosphere. With membership options and a strong local following, our establishment sees a consistently high influx of guests.

As a Wax Specialist at Naples Wax Center, you would play a pivotal role in delivering top-notch waxing services, building lasting relationships with our guests, and contributing to the success of our center. In return, we offer competitive compensation, opportunities for professional development, and a supportive team environment.

We're actively seeking Estheticians/Wax Specialists to join our team of courteous, skilled, and driven professionals. Applicants should thrive in a dynamic, fast-paced setting and commit to a minimum of 30 hours per week.

This role will report to the Assistant Manager and Center Manager, providing ample opportunities for growth and development within our organization.

Responsibilities:

Operational Duties:

• Perform waxing services for guests of NWC.
• Educate guests about current in-center promotions.
• Cultivate and maintain professional relationships with guests.
• Ensure the wax suite is consistently clean and sanitized.
• Encourage guest retention by pre-booking appointments.
• Boost appointment bookings through guest referrals.
• Meet and exceed both individual and center goals.
• Adhere to the assigned schedule provided during the application process.
• Arrange coverage when requesting time off to ensure no conflicting guest bookings.
• Follow the reservation book managed by the Guest Services Associate.
• Arrive punctually to work, dressed appropriately with nametag displayed.
• Craft memorable guest experiences using NWC terminology and tailored scripts.
• Fulfill any other duties as assigned.

Team Collaboration

• Collaborate with management and other staff to create a cohesive and positive work environment.
• Participate in team meetings and training sessions to enhance skills and stay informed.

Compliance:

• Adhere to all regulations and polices related to NWC operations.
• Maintain confidentiality regarding participants’ information.
• Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization.
• Follow XWELL policies and procedures related to health and safety.

Facility Maintenance:

• Ensure the cleanliness and orderliness of the NWC.
• Report any maintenance issues to the appropriate personnel.

Required Qualifications:

• Must be a Licensed Esthetician or Cosmetologist in the State of Florida.
• Exceptional interpersonal and communication skills, facilitating collaborative work with diverse teams.

Preferred Qualifications:

• Strong Attention to Detail and a Passion for Providing Exceptional Customer Service.?
• Ability to Work in a fast-paced Environment.?

Core Competencies

• Communication
• Results Driven
• Customer Focus
• Teamwork

Benefits:

• Competitive Salary
• Medical Dental, Vision, voluntary insurance plans
• 401K with Corporate Match
• Generous PTO Plan