Wave Planner II: Real-Time Warehouse Orchestrator

BGDC Distribution; Forest Park (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

BGDC Distribution is seeking a Wave Planner to coordinate warehouse order allocation, real-time monitoring, and labor optimization to support inbound and outbound operations. Under the direction of the Operations Manager, you will act as a liaison among operations, customer service, and leadership to maintain service levels, resolve disruptions, and drive continuous improvement.

Schedule: 6PM start time - Sunday to Wednesday or Wednesday to Saturday.

Qualifications

• 1–3 years of warehouse operations, wave planning, or logistics coordination experience preferred.
• Strong understanding of WMS and warehouse processes.
• Proficiency in Microsoft Excel.

Responsibilities

• Allocate and release orders to the warehouse floor to optimize productivity, interleaving, and carrier turn times.
• Monitor inbound and outbound warehouse activity, inventory levels, and workflow in real time using WMS and related systems.
• Balance labor across departments to ensure efficient throughput and minimize bottlenecks.
• Prioritize Lift Truck Operator tasks in coordination with Dock Supervisors.
• Identify, troubleshoot, and resolve disruptions such as shortages, delayed orders, and workflow constraints; escalate as needed.
• Manage order cuts and communicate with customer service and internal teams regarding fulfillment challenges or delays.
• Ensure accurate allocation of inventory to meet order requirements and maintain service standards.
• Coordinate with customer service and operations teams to resolve order discrepancies and support timely fulfillment.
• Monitor dock operations and optimize inbound/outbound scheduling and tools.
• Review and adjust order priorities and workflows to reduce manual intervention and improve efficiency.
• Run, analyze, and report on labor productivity, service levels, and KPIs; provide insights to leadership.
• Troubleshoot system-related issues impacting order flow or reporting accuracy.
• Support continuous improvement to streamline processes and reduce costs.
• Ensure safety standards and company policies are followed.

Skills

Wave planning

WMS proficiency

Excel

Analytical skills

Communication

Education

High school diploma or GED

Logistics/supply chain training

Tools

WMS

Job description

BGDC Distribution is seeking a Wave Planner to coordinate warehouse order allocation, real-time monitoring, and labor optimization to support inbound and outbound operations. Under the direction of the Operations Manager, you will act as a liaison among operations, customer service, and leadership to maintain service levels, resolve disruptions, and drive continuous improvement.

Schedule: 6PM start time - Sunday to Wednesday or Wednesday to Saturday.