Wave Coordinator

Hubbell Incorporated; Royal Pines (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Hubbell Incorporated in the United States is seeking a Distribution Flow Planner to act as the operational control tower for the Distribution Center, releasing orders and coordinating inbound, pick, pack, and shipping to ensure on-time delivery. You will partner with Customer Service and Operations to balance labor, maintain FIFO, monitor performance, and communicate priorities and risks.

This role requires 5 years in high-volume warehouse settings, strong SAP/WMS knowledge, and proficiency with

Qualifications

• Five (5) years' experience in a high-volume warehouse environment.
• Three (3) years' experience in increased responsibilities.
• Strong working knowledge of SAP and Warehouse Management Systems (WMS).

Responsibilities

• Release and sequence customer orders into the operation throughout the day.
• Monitor order progression from release through picking, packing and shipping.
• Ensure flow between Inbound, Pick, Pack and Shipping; identify bottlenecks.

Skills

Data entry

Microsoft Office

Tools

SAP

WMS

Job description

Job Overview

The Distribution Flow Planner serves as the operational control tower for the Distribution Center. This role is responsible for releasing customer orders into the operation, managing workflow across Inbound, Pick, Pack, and Shipping, and ensuring orders move efficiently from receipt to shipment. The Planner works closely with Customer Service and Operations teams to prioritize work, maintain FIFO compliance, balance labor resources, and drive on-time customer service.

A Day In The Life

Start the Day with the Plan

• Review incoming order volume, customer priorities, backlog, and inventory availability.
• Develop the daily wave strategy based on service requirements, operational capacity, and carrier commitments.
• Partner with supervisors and Customer Service to align on priorities and potential risks.

Control the Flow

• Release and sequence customer orders into the operation throughout the day.
• Monitor order progression from release through picking, packing, and shipping.
• Ensure work is flowing efficiently between Inbound, Pick, Pack, and Shipping.
• Quickly identify and resolve bottlenecks before they impact customer service.

Manage Labor & Capacity

• Conduct regular pulse checks on department performance and workload.
• Determine when labor resources need to be reallocated to support operational priorities.
• Coordinate labor movement between departments to keep the facility balanced and productive.
• Escalate capacity concerns and recovery plans to leadership when needed.

Drive FIFO Compliance

• Monitor order aging and ensure customer orders are processed in First-In, First-Out (FIFO) sequence.
• Validate that priority changes are aligned with business requirements.
• Ensure any exceptions to FIFO receive approval from the DC Manager or Director.

Communicate Performance

• Generate and distribute hourly operational reports.
• Provide visibility to leadership on order status, backlog, productivity, labor allocation, and service risks.
• Communicate changes in priorities, staffing needs, and recovery actions throughout the day.

Improve the Operation

• Analyze trends impacting flow, productivity, and service performance.
• Identify opportunities to improve wave planning, labor utilization, and overall throughput.
• Recommend process improvements that support customer service and operational efficiency.

What will help you thrive in this role?

• Five (5) years' experience in a high-volume warehouse environment required.
• Three (3) years' experience in increased responsibilities.
• Strong working knowledge of SAP and Warehouse Management Systems (WMS)
• Strong data entry and proficient with Microsoft Office applications.
• Ability to perform work for a maximum of nine hours per day.
• Willingness to embrace the Hubbell Values and Behaviors.
• Contribute to the team effort by accomplishing related results and participating in projects as needed.

Hubbell Incorporated

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Electrical Solutions

Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.