Wave Associate

Crate & Barrel; Wilmer (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Crate & Barrel is seeking a Wave Associate at our Distribution Center in Wilmer, TX. This role focuses on allocating orders, monitoring workflows, and supporting daily productivity and quality goals to keep operations running smoothly.

You will perform cycle counts, maintain organized work areas, and collaborate across departments while adhering to safety and quality standards. Strong problem-solving and team spirit are essential.

Qualifications

• Strong problem-solving and analytical skills.
• High attention to detail.
• Computer literacy including basic Google OS.
• Clerical and office skills.
• Understanding training and communication resources.
• Awareness of loss prevention and safety guidelines.
• Good communication and teamwork.
• Basic English language proficiency.

Responsibilities

• Allocates orders in local delivery, parcel, stores, and intercompany.
• Monitors and controls workflow by releasing orders from the warehouse management system.
• Engages management to maintain service levels, quality, and productivity.
• Performs cycle counts to maintain inventory accuracy.
• Maintains cleanliness and order of work areas.
• Rotates through departments to meet business demands.
• Participates in training on technology upgrades and new systems.
• Performs tasks to achieve daily productivity and quality goals.

Skills

Problem solving

Attention to detail

Computer literacy

Clerical skills

Communication skills

Teamwork

English language proficiency

Tools

Google OS

Job description

The Wave Associate plays a key role in keeping Distribution Center operations running smoothly by allocating orders, monitoring workflows, and supporting daily productivity and quality goals. This role ensures accuracy through cycle counts, maintains organized work areas, and adapts to the needs of different departments as business demands shift. Success comes from strong problem-solving skills, attention to detail, and a commitment to safety, quality, and teamwork across all operational tasks.

A day in the life of a Wave Associate

• Allocates orders in local delivery, parcel, stores, and intercompany to maintain continued business operations
• Assists the wave planner in monitoring and controlling the workflow by releasing orders from the warehouse management system to the Distribution Center associates
• Engages management and operational leadership to assist in maintaining service levels, quality expectations and productivity
• Performs cycle counts as necessary, to maintain accuracy of inventory
• Maintains cleanliness and order of work areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

What You'll Bring To The Table

• Strong problem solving and analytical skills
• High attention to detail
• Computer literate including but not limited to Google OS
• Clerical, word processing, and/or office skills
• Possess a complete understanding of training and communication resources relevant to the position
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
• Good communication skills
• Ability to work in a team environment
• Attention to detail
• Basic English Language proficiency

We'd love to hear from you if you have...

• 3+ years previous related work experience